Dispatch Operations Leader — Grow Teams & On-Time Deliveries

Smyrna Ready Mix LLC; Atlanta (GA); Hybrid; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

SRM Concrete, a leading provider in ready-mix concrete, seeks a Dispatch Manager to lead the Central Dispatch team and optimize daily operations across multiple plants in a fast-paced environment.

You will coordinate with Plant Managers, Drivers, Sales, and Operations to ensure on-time deliveries, monitor schedules, and drive continuous improvement while maintaining DOT safety standards.

Qualifikationen

• Experience leading a Central Dispatch or similar team.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple priorities in a fast-paced setting.
• Experience with dispatch software and MS Office.

Aufgaben

• Lead, coach, and develop the Central Dispatch team.
• Manage daily dispatch operations across multiple plants.
• Coordinate with Plant Managers, Drivers, Sales, and Operations to ensure on-time deliveries.
• Monitor schedules, fleet utilization, and customer service performance.
• Resolve customer concerns and operational issues quickly and professionally.
• Track KPIs and implement process improvements.
• Maintain compliance with DOT regulations and safety standards.
• Support staffing, training, scheduling, and continuous improvement initiatives.

Kenntnisse

Leadership

Dispatch

Logistics

Customer Service

Communication

Multitasking

Office Software

Analytical thinking

Tools

Dispatch software

Microsoft Office

Jobbeschreibung

SRM Concrete, a leading provider in ready-mix concrete, seeks a Dispatch Manager to lead the Central Dispatch team and optimize daily operations across multiple plants in a fast-paced environment.

You will coordinate with Plant Managers, Drivers, Sales, and Operations to ensure on-time deliveries, monitor schedules, and drive continuous improvement while maintaining DOT safety standards.