Dispatch & Customer Support Specialist (Battery Ops)

Interstate Batteries; Clearwater (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Interstate Batteries in Clearwater, FL is seeking a Dispatcher to handle incoming calls and coordinate hot-shot deliveries for dealers, while supporting warehouse and office tasks. The role emphasizes excellent customer service, strong communication, and ability to multitask in a fast-paced environment; familiarity with the Florida area is a plus.

This on-site position offers teamwork and growth within a hands-on distribution setting.

Qualifications

• Proficient with Microsoft Office including Outlook and Excel.
• Strong communication and customer service skills.
• Good knowledge of the local geographical area.
• Ability to multi-task and stay organized.
• Previous experience in telephone and dispatch operations preferred.
• Team player who works well under supervision.

Responsibilities

• Handle all incoming calls in a professional manner.
• Dispatch hot-shot requests to drivers efficiently.
• Assist walk-in customers with battery needs.
• Balance invoices generated.
• Follow up with large customers weekly to ensure satisfaction and battery supply.
• Assist with warehouse and office duties as needed.
• Other duties as assigned.

Skills

Microsoft Office

Customer service

Communication

Multi-tasking

Dispatch experience

Team player

Tools

Microsoft Office

Job description

Interstate Batteries in Clearwater, FL is seeking a Dispatcher to handle incoming calls and coordinate hot-shot deliveries for dealers, while supporting warehouse and office tasks. The role emphasizes excellent customer service, strong communication, and ability to multitask in a fast-paced environment; familiarity with the Florida area is a plus.

This on-site position offers teamwork and growth within a hands-on distribution setting.