Dispatch Coordinator – Fast-Paced Battery Team

Interstate Batteries; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Interstate Batteries in Dayton, OH, seeks a dependable team member to manage inbound calls, dispatch urgent battery requests, and assist the warehouse team. You will greet walk-in customers, provide battery guidance, and help balance invoices while maintaining high service standards.

The role requires strong communication, basic computer use, and the ability to multitask. Warehouse duties include stocking, labeling, charging/testing, and cleaning in a fast-paced environment.

Qualifications

• Basic computer skills and ability to use the internet.
• Good knowledge of the local geographic area.
• Strong communication and customer service skills.

Responsibilities

• Handle all incoming phone calls professionally and dispatch hot-shot requests promptly.
• Manage hot-shot drivers to optimize service efficiency.
• Attend walk-in customers with courteous service and battery guidance.
• Receive and balance invoices.
• Follow up with large customers weekly to ensure satisfaction and supply.
• Warehouse duties: stocking shelves, labeling batteries, charging/testing, and cleaning.

Skills

Basic computer skills

Geographical knowledge

Strong communication

Customer service

Multi-tasking

Telephone/dispatch experience

Job description

Interstate Batteries in Dayton, OH, seeks a dependable team member to manage inbound calls, dispatch urgent battery requests, and assist the warehouse team. You will greet walk-in customers, provide battery guidance, and help balance invoices while maintaining high service standards.

The role requires strong communication, basic computer use, and the ability to multitask. Warehouse duties include stocking, labeling, charging/testing, and cleaning in a fast-paced environment.