Dispatch & Customer Success Coordinator

Interstate All Battery Center; Largo (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Interstate All Battery Center in Largo, FL is seeking a full-time Dispatcher to handle incoming calls and coordinate hot-shot deliveries for dealers, while also assisting in warehouse and office duties.

The role requires proficiency with MS Office (Outlook, Excel), strong communication, and the ability to multi-task in a team environment. You will drive customer satisfaction by timely dispatch, invoice handling, and courteous service to walk-in customers.

Qualifications

• Proficient in Microsoft Office products, including Outlook and Excel.
• Good knowledge of the geographical area.
• Strong communication and customer service skills.
• Ability to multi-task.
• Previous experience in telephone and dispatch operations preferred.
• Must work effectively in a team environment.

Responsibilities

• Handle all incoming phone calls in a professional manner.
• Dispatch hot-shot drivers to deliver efficient service.
• Assist walk-in customers with battery needs and information.
• Balance invoices generated.
• Follow-up with largest customers weekly regarding battery supply.
• Assist with warehouse and office duties as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Dispatch operations experience

Tools

MS Office

Outlook

Excel

Job description

Interstate All Battery Center in Largo, FL is seeking a full-time Dispatcher to handle incoming calls and coordinate hot-shot deliveries for dealers, while also assisting in warehouse and office duties.

The role requires proficiency with MS Office (Outlook, Excel), strong communication, and the ability to multi-task in a team environment. You will drive customer satisfaction by timely dispatch, invoice handling, and courteous service to walk-in customers.