Dispatch & Customer Support Specialist

Interstate Batteries; Largo (FL); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Interstate Batteries is seeking a Dispatcher to handle inbound calls and dispatch hot-shot requests for dealers. The role supports warehouse and office tasks while ensuring timely, efficient service.

You will coordinate drivers, assist walk-in customers, and help maintain accurate invoices. Strong communication and local knowledge are essential for success in this busy, team-oriented environment.

Competenze

• Proficient in Microsoft Office, including Outlook and Excel.
• Strong communication and customer service skills.
• Good knowledge of the geographical area where work takes place.
• Ability to multitask effectively in a fast-paced environment.
• Must work well in a team.

Mansioni

• Handle all incoming phone calls in a professional manner.
• Manage drivers to deliver efficient hot-shot service.
• Assist walk-in customers with courteous service and battery needs.
• Balance invoices generated.
• Follow-up with large customers weekly to ensure satisfaction and supply.
• Assist with warehouse and office duties as needed.
• Other duties as assigned.

Conoscenze

Microsoft Office

Customer service

Multi-tasking

Geographic knowledge

Teamwork

Strumenti

Outlook

Excel

Descrizione del lavoro

Interstate Batteries is seeking a Dispatcher to handle inbound calls and dispatch hot-shot requests for dealers. The role supports warehouse and office tasks while ensuring timely, efficient service.

You will coordinate drivers, assist walk-in customers, and help maintain accurate invoices. Strong communication and local knowledge are essential for success in this busy, team-oriented environment.