Dispatch Coordinator: On-Time Freight & Driver Scheduling

Ruan; Grand Rapids (MI); Hybrid; USD 56,895,000 - 91,059,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401K

Paid Time Off

Job summary

Ruan in Grand Rapids, MI seeks a Transportation Dispatcher to coordinate timely pickup and delivery of customer orders, assign workload to drivers, and monitor movements for on-time service. You will ensure safety and DOT compliance while using dispatch systems to capture data with near real-time accuracy.

Responsibilities include directing drivers, communicating schedules, resolving issues, and maintaining thorough documentation.

Qualifications

• High school diploma or equivalent required; related work acceptable.
• Excellent written and verbal communication skills.
• Knowledge of DOT rules and regulations is required.

Responsibilities

• Coordinate timely pickup and delivery of orders within assigned area.
• Direct and schedule drivers' work to maximize efficiency.
• Notify drivers of assignments to ensure on-time movements.
• Monitor driver activities and performance regularly.
• Resolve daily service and scheduling issues and communicate with customers.
• Monitor hours of service to prevent DOT violations.
• Maintain driver paperwork and update dispatch information in real time.

Skills

Communication skills

DOT rules knowledge

Dispatch systems knowledge

Education

High school diploma/GED

Tools

Microsoft Office Suite

Dispatch system

Job description

Ruan in Grand Rapids, MI seeks a Transportation Dispatcher to coordinate timely pickup and delivery of customer orders, assign workload to drivers, and monitor movements for on-time service. You will ensure safety and DOT compliance while using dispatch systems to capture data with near real-time accuracy.

Responsibilities include directing drivers, communicating schedules, resolving issues, and maintaining thorough documentation.