Dispatch Coordinator for HVAC/Plumbing

Divine Electric & Plumbing; San Anselmo (CA); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Health benefits

401(k) with company match

Weekly pay with incentives

Company events

Holiday pay

Job summary

Divine Electric & Plumbing in San Rafael, CA is seeking a part-time Dispatcher to coordinate service calls for our technicians. You will schedule appointments, assign field staff by location and expertise, and keep customers informed throughout service visits.

This role emphasizes strong communication, proficiency with dispatch software (ServiceTitan preferred), and solid Microsoft Office skills. A high school diploma or GED is required, and there is room to grow with this career opportunity.

Qualifications

• High school diploma or GED required.
• Experience with scheduling and dispatch software (ServiceTitan preferred).
• Competent with Microsoft Office Suite (Outlook, Word, Excel).
• Excellent verbal and written communication.
• Strong phone etiquette.
• Ability to calmly handle emergency situations.
• Experience in HVAC / Plumbing / Electrical or related trades industry is a plus.

Responsibilities

• Schedule appointments and dispatch technicians.
• Assign technicians based on location and expertise.
• Communicate updates to customers and service personnel.
• Maintain records of service calls and track progress.
• Optimize routes to improve efficiency.

Skills

Scheduling software

Microsoft Office

Typing speed 35+ WPM

Communication skills

Phone etiquette

Emergency handling

Trade experience

Education

High school diploma or GED

Tools

ServiceTitan

Job description

Divine Electric & Plumbing in San Rafael, CA is seeking a part-time Dispatcher to coordinate service calls for our technicians. You will schedule appointments, assign field staff by location and expertise, and keep customers informed throughout service visits.

This role emphasizes strong communication, proficiency with dispatch software (ServiceTitan preferred), and solid Microsoft Office skills. A high school diploma or GED is required, and there is room to grow with this career opportunity.