Dispatch Coordinator for Field Technicians

Creative MultiCare; Stockbridge (GA); On-site; Full time

Benefits offered by this job

Comprehensive insurance options

Retirement savings plan with company match

Paid time off (PTO)

On-the-job training

Employee discounts

Job summary

A leading service provider in Stockbridge is seeking a dispatcher assistant to help coordinate and dispatch technicians effectively. This role involves managing the emergency service schedule, communicating with customers, and ensuring superb service standards. Candidates should have strong communication and organizational skills, and previous experience in dispatching or customer service is a plus. A friendly demeanor and a commitment to problem-solving are essential. Join us to create a better future together!

Qualifications

• Experience in dispatching or customer service role is preferred.
• Skilled at creative problem-solving and critical analysis.
• Excellent written and verbal communication skills.

Responsibilities

• Assist in coordinating and dispatching technicians.
• Manage emergency service schedule.
• Communicate with customers regarding scheduling updates.

Skills

Creative problem-solving

Excellent communication skills

Organizational skills

Time management

Interpersonal skills

Job description

A leading service provider in Stockbridge is seeking a dispatcher assistant to help coordinate and dispatch technicians effectively. This role involves managing the emergency service schedule, communicating with customers, and ensuring superb service standards. Candidates should have strong communication and organizational skills, and previous experience in dispatching or customer service is a plus. A friendly demeanor and a commitment to problem-solving are essential. Join us to create a better future together!