Strategic Service Dispatcher - Field Tech Scheduler (GA)

D2B Groups LLC; Charlotte (NC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA) + company

Job summary

D2B Groups LLC is seeking a skilled Service Dispatcher to coordinate field technicians across the state of Georgia, handling service requests, assigning jobs, and tracking progress. Strong communication, organization, and multitasking abilities are essential for success.

The role emphasizes rapid response, accurate scheduling, and clear communication with customers and technicians to ensure efficient service delivery. Previous dispatch experience is preferred and benefits are offered.

Qualifications

• 2+ year of scheduling in a service oriented company.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize effectively.
• Experience in dispatching or a related field is preferred.

Responsibilities

• Receive service requests and prioritize per urgency and location.
• Assign technicians to jobs and monitor progress across the state.
• Communicate with customers, technicians and team members to ensure timely service delivery.

Skills

Scheduling

Communication

Organization

Multitasking

Job description

D2B Groups LLC is seeking a skilled Service Dispatcher to coordinate field technicians across the state of Georgia, handling service requests, assigning jobs, and tracking progress. Strong communication, organization, and multitasking abilities are essential for success.

The role emphasizes rapid response, accurate scheduling, and clear communication with customers and technicians to ensure efficient service delivery. Previous dispatch experience is preferred and benefits are offered.