Dispatch Coordinator, Field Operations & Emergencies

ONE Gas, Inc.

El Paso (TX)

On-site

USD 42,000 - 66,000

Full time

2 days ago

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Job summary

ONE Gas, Inc. in El Paso, TX is seeking an intermediate-level dispatcher to manage field operations workload, dispatch and re-allocate resources, and use software such as Banner, PragmaCAD, SharePoint, Maximo, Everbridge, and Skype.

This full-time on-site role requires 1+ year of dispatch experience, knowledge of scheduling principles, strong communication, basic arithmetic, and a valid driver’s license. You will support customers and employees with account information and service orders,

Qualifications

Two to four years of dispatch experience; minimum one year required.
Knowledge of scheduling principles and practices.
Ability to communicate clearly and exchange information.
Experience with office equipment and applicable software.
Basic arithmetic including decimals and percentages (tested).
Experience with dispatch policies and emergency notification procedures.
Fluent reading/writing in English.

Responsibilities

Communicate with internal and external customers via phone, email, and messaging.
Prioritize, dispatch, and re-allocate field workload and resources; manage schedules.
Utilize Banner, PragmaCAD, SharePoint, Maximo, Everbridge, Skype to complete tasks.
Assist customers and employees with account information and service orders.
Prepare reports such as emergency and incident reports; time sheets.