Dispatcher

Trancasa; El Paso (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Trancasa in El Paso, TX seeks a reliable Dispatcher to coordinate daily transportation routes, communicate with drivers and customers, and ensure timely delivery of goods. The role emphasizes accuracy, clear communication, and proactive problem solving in a fast-paced setting.

You will monitor GPS locations, keep driver logs up to date, and respond promptly to delays or emergencies, while maintaining DOT compliance and company policies.

Qualifications

• High school diploma or equivalent.
• Dispatcher experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.
• Proficient with dispatch software, GPS, and Microsoft Office.
• Flexible hours, including evenings, weekends or holidays.

Responsibilities

• Coordinate daily transportation routes for drivers.
• Communicate with drivers, customers, and management to ensure smooth operations.
• Monitor vehicle locations and delivery status using GPS.
• Respond promptly to issues or delays and provide solutions.
• Maintain records of dispatch activities, driver logs, and delivery reports.
• Ensure compliance with DOT requirements and company policies.
• Assist in managing emergencies and rerouting as needed.

Skills

Strong communication

Multitasking

Problem-solving

Organization

Ability to work under pressure

Attention to detail

Education

High school diploma

Tools

Dispatch software

GPS systems

Microsoft Office Suite

Job description

We are seeking a reliable and organized Dispatcher to join our team in El Paso, TX. The Dispatcher will be responsible for coordinating and scheduling transportation routes, communicating with drivers, and ensuring timely delivery of goods and services. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the capacity to work in a fast-paced environment.

Key Responsibilities

• Coordinate and schedule daily transportation routes for drivers.
• Communicate effectively with drivers, customers, and management to ensure smooth operations.
• Monitor vehicle locations and delivery status using GPS and other tracking systems.
• Respond promptly to any issues or delays and provide solutions to minimize disruptions.
• Maintain accurate records of dispatch activities, driver logs, and delivery reports.
• Ensure compliance with company policies, safety regulations, and DOT requirements.
• Assist in managing emergency situations and rerouting as necessary.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Previous experience as a dispatcher or in a similar role preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficient with dispatch software, GPS systems, and Microsoft Office Suite.
• Excellent problem-solving and decision-making abilities.
• Flexible availability, including the possibility of working evenings, weekends, or holidays.

Physical Requirements

• Ability to sit at a desk for prolonged periods of time.
• Ability to work on a computer and communicate by phone for extended periods.

Supervisory Responsibilities

• None.

Department: Operations

Reports to: Operations Manager

Travel Required: 10%

Salary Level:Exempt