Dispatch Coordinator

ServiceMaster Clean of Fraser Valley; New Jersey; On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Dispatch Coordinator, where your organizational skills and customer service expertise will shine! In this fast-paced role, you'll coordinate restoration teams to ensure timely responses to customer needs. With opportunities for advancement and professional development, this position offers a competitive compensation package and a supportive work environment. If you're detail-oriented and ready to make a difference, this is the perfect opportunity for you!

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Career progression

Professional development

Qualifications

• At least 2 years of customer service and/or office-related experience.
• Prior dispatch experience preferred.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads.
• Perform detailed and accurate data entry and handle incoming calls.

Skills

Customer Service

Organizational Skills

Multitasking

Proficiency in Computer Applications

Education

High School Diploma/GED

Tools

Scheduling Software

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Join SERVPRO of Mount Ephraim/Bellmawr as a Dispatch Coordinator!

SERVPRO of Mount Ephraim/Bellmawr offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the Dispatch Coordinator, you will assist with scheduling teams to customer locations to assess the work needed. If you are organized, have outstanding customer service skills, and strive to assist others in their time of need, you could thrive in this environment!

Key Responsibilities:

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with management
• Review and maintain scheduling software to ensure proper routing of teams
• Perform detailed and accurate data entry
• Handle incoming calls regarding past services, follow-ups on current projects, and general inquiries
• Collaborate with other departments as needed

Position Requirements:

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred
• Ability to multitask and remain detail-oriented
• Knowledge of the local area is preferred
• Proficiency in relevant computer applications

Skills and Physical Demands:

This is a sedentary role in a fast-paced office environment. Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check is required.

Each SERVPRO Franchise is independently owned and operated.

All employees are hired by and employed under the supervision of the franchise. Employees are not employed by SERVPRO Industries, LLC or its affiliates. All sample forms provided are for informational purposes and should be reviewed for legal compliance.