Dispatch Coordinator

ServiceMaster Clean of Fraser Valley; Bellmawr (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Dispatch Coordinator to join their team in a dynamic office environment. This role offers competitive compensation and superior benefits, along with opportunities for career progression and professional development. The ideal candidate will be organized, possess outstanding customer service skills, and be eager to assist others. As a Dispatch Coordinator, you'll be responsible for scheduling restoration teams, maintaining scheduling software, and handling incoming communications. If you're detail-oriented and thrive in a fast-paced setting, this could be the perfect opportunity for you.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Career progression

Professional development

Qualifications

• 2+ years of customer service or office-related experience.
• Ability to multitask and remain detail-oriented.

Responsibilities

• Dispatch and schedule restoration teams to incoming leads.
• Perform detailed and accurate data entry.

Skills

Customer Service Skills

Organizational Skills

Multitasking

Proficiency in Computer Applications

Education

High School Diploma/GED

Tools

Scheduling Software

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Join SERVPRO of Mount Ephraim/Bellmawr as a Dispatch Coordinator!

We offer:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

If you are organized, possess outstanding customer service skills, and are eager to assist others in their time of need, you could thrive in this environment!

Key Responsibilities

• Dispatch and schedule restoration teams to incoming leads and projects in coordination with the management team
• Review and maintain scheduling software to ensure appropriate team routing
• Perform detailed and accurate data entry
• Handle incoming calls regarding past services, follow-ups on current projects, general inquiries, and routine communications
• Collaborate with other departments as needed

Position Requirements

• High school diploma/GED (preferred)
• At least 2 years of customer service and/or office-related experience
• Prior dispatch experience preferred
• Ability to multitask and remain detail-oriented
• Knowledge of the local geographical area is preferred
• Proficiency in relevant computer applications

Skills, Physical Demands, and Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required, which may involve lifting files, opening filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check, subject to applicable law.

Each SERVPRO Franchise is independently owned and operated.