Disaster Recovery Case Manager

Intrepid Staffing Services Llc; Raleigh (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Endeavors seeks a Disaster Human Services Case Manager to perform survivor-centered intake, needs assessments, and recovery planning in field or remote operations. You will coordinate federal, state, local, and nonprofit resources, document progress, and ensure privacy and compliance with program guidance.

This role supports direct survivor recovery and readiness activities. Deployability is required; housing allowances and per diems may apply.

Qualifications

• Bachelor's degree preferred; equivalent education and experience may be considered.
• Relevant experience in case management, human services, crisis intervention, benefits/navigation, or disaster recovery.
• Disaster case management experience strongly preferred.
• Professional fluency in a second language is desirable.

Responsibilities

• Conduct disaster survivor intake, screening, and needs assessments using approved tools and procedures.
• Work with survivors to develop individualized recovery plans and establish achievable goals.
• Identify and coordinate available federal, state, local, nonprofit, and community resources to address unmet needs.
• Provide resource referrals and follow-up; assist survivors in navigating benefits and recovery resources.
• Maintain survivor records, progress notes, referrals, and required statistics in approved systems.
• Protect PII and comply with privacy, cybersecurity, and records-management policies.
• Coordinate with partners and participate in readiness trainings and deployment activities.
• Deploy within required timeframes and work in field, remote, or austere environments as assigned.

Skills

Case management

Crisis intervention

Benefits navigation

Disaster recovery

Language capability

Education

Bachelor's degree in Social Work, Psychology, Sociology, Human Services, Criminal Justice, Emergency Management, or related field

Job description

Endeavors seeks a Disaster Human Services Case Manager to perform survivor-centered intake, needs assessments, and recovery planning in field or remote operations. You will coordinate federal, state, local, and nonprofit resources, document progress, and ensure privacy and compliance with program guidance.

This role supports direct survivor recovery and readiness activities. Deployability is required; housing allowances and per diems may apply.