Disability Services Casework Specialist

State of North Carolina; Virginia (MN); On-site; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist I to provide administrative and casework support for Rehabilitation counselors serving individuals with disabilities. Based in Wentworth, Rockingham County, this role interacts with schools and community partners to organize services and track progress.

The position requires a broad knowledge of community resources and strong communication with diverse populations.

Qualifications

• High school diploma or GED with two years related administrative experience.
• Ability to provide administrative and casework support.
• Experience interfacing with diverse populations.
• Knowledge of community resources for rehabilitation.

Responsibilities

• Interview consumers and gather data to determine eligibility.
• Assist with written service plans in collaboration with consumer and guardians.
• Input casework data into rehabilitation software and complete admin tasks.
• Prepare authorizations and correspondence as needed.
• Monitor progress throughout service delivery.
• Coordinate with community partners to help individuals obtain employment.
• Document service delivery and case progress in the management system.

Skills

Communication skills

Data entry

Scheduling

Filing

Cultural sensitivity

Education

High school diploma or GED

Two years related admin experience

Job description

North Carolina Department of Health and Human Services (DHHS) seeks an Administrative Specialist I to provide administrative and casework support for Rehabilitation counselors serving individuals with disabilities. Based in Wentworth, Rockingham County, this role interacts with schools and community partners to organize services and track progress.

The position requires a broad knowledge of community resources and strong communication with diverse populations.