Rehabilitation Counselor Supervisor

nc; North Carolina; Hybrid; USD 48,000 - 84,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a Counselor-in-Charge to supervise Rehabilitation Counselors and staff in the Sylva VR/IL Unit, Jackson County. Lead casework, plan and evaluate rehabilitation programs, and drive data-informed decisions to improve service delivery for individuals with disabilities.

The role includes coverage for a mental health/general caseload, staff development, and coordinating with community partners.

Qualifications

• Minimum education and experience are required as listed in the vacancy announcement.
• Knowledge of policies/regulations governing services to individuals with disabilities is preferred.
• Experience mentoring, coaching, and training staff is not required but preferred.

Responsibilities

• Providing direct case management supervision to Rehabilitation Counselors and support staff delivering rehabilitation plans.
• Managing administrative tasks including casework approvals, budget development, and performance management.
• Coordinating staff development, training, consultations and action plans to boost performance.
• Providing caseload coverage and assisting with vacancies.
• Fostering relationships with community and partner agencies to enhance employment opportunities for people with disabilities

Skills

Leadership

Case management supervision

Budget development

Staff training

Collaborative teamwork

Data-informed decision making

Job description

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Counselor-in-Charge (CIC) position is located in the Sylva VR/IL Unit in Jackson County. The CIC will be responsible for organizing and directing the daily supervision of counselors and assigned staff, casework, and providing leadership within the unit. The CIC will assist the Unit Manager with work involving planning, implementing, and evaluating the technical and administrative components of a rehabilitation program consisting of multiple caseloads, third-party programs, and a limited number of specialized rehabilitation programs. The CIC helps shape unit performance through data-informed decision-making, promotes professional development, and fosters a collaborative team environment to support individuals with disabilities in achieving their employment goals. This position will provide coverage for a mental health/general caseload.

Job Responsibilities

• Providing direct case management supervision to Rehabilitation Counselors and support staff providing client services required to complete rehabilitation plans for employment
• Performing administrative management tasks to include casework approvals to ensure quality service delivery for the assigned coverage area, budget development, and performance management
• Providing and scheduling staff development, training, consultations and action plans to enhance staff and program performance
• Providing assigned caseload coverage and assisting with coverage for vacant caseloads
• Fostering collaborative relationships with community and partner agencies and other service providers to enhance employment opportunities for people with disabilities

Knowledge Skills and Abilities/Management Preferences

Salary Range: $48,222.00 - $84,388.00

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Demonstrated knowledge of federal and state policies/regulations governing the delivery of services to individuals with disabilities
• Demonstrated experience mentoring, coaching, and training staff in a supportive manner
• Knowledge of how to build and maintain effective working relationships with consumers, family members, and other professional and specialty service providers involved in the rehabilitation process
• Proven ability to work independently and as part of a collaborative team environment

Position is funded in part through federal funds.

Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.

Posting closes at 11:59 p.m. the night before the end date.

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualificati