Rehabilitation Casework Technician: Transition-to-Work

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) invites applications for an Administrative Specialist I (S) in the Salisbury VR Unit, located in Statesville. The role provides administrative support and casework assistance to Rehabilitation Counselors serving students with disabilities transitioning from school to work.

In this position you will gather diagnostic reports, help develop service plans, maintain accurate case data, and coordinate with employers to place clients in

Qualifications

• Knowledge of and/or experience working with people with disabilities.
• Knowledge of and/or experience utilizing electronic case management systems.
• Flexibility and experience organizing multiple priority assignments in a fast paced setting.
• Experience working with the public in a professional manner and in team settings.

Responsibilities

• Interviewing clients and gathering diagnostic reports to assist counselors with determining eligibility and required services.
• Assisting with developing written plans of services in conjunction with the client, parent and/ or guardian.
• Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
• Assisting in monitoring the client's progress throughout the service delivery process.
• Processing invoices and billing documents, scheduling appointments, filing, inputting casework data, and completing correspondence to support client services.
• Working with community employers/partners to assist in directly placing highly qualified clients in appropriate employment leading to successful employment outcomes
• Providing other support as designated by the Rehabilitation Counselors and completing all related administrative tasks.

Skills

Disability knowledge

Electronic case management

Multitasking

Public interaction

Job description

The North Carolina Department of Health and Human Services (DHHS) invites applications for an Administrative Specialist I (S) in the Salisbury VR Unit, located in Statesville. The role provides administrative support and casework assistance to Rehabilitation Counselors serving students with disabilities transitioning from school to work.

In this position you will gather diagnostic reports, help develop service plans, maintain accurate case data, and coordinate with employers to place clients in