Administrative Specialist I – Disability Services Support

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks an administrative assistant to support Rehabilitation Counselors in the Asheville Unit. The role involves greeting visitors, managing calls, data entry, and processing client documents throughout the rehabilitation process.

Responsibilities include handling applications, obtaining medical records, and recording client interactions in the case management system, with federal funding support for the position.

Qualifications

• Front-line service experience with the public preferred.
• Accurate data entry and documentation skills.
• Ability to handle multiple tasks in a fast-paced public service setting.
• Teamwork and collaboration in a rehabilitation services unit.

Responsibilities

• Greet visitors and callers professionally and courteously.
• Use a multi-line phone system to route calls to staff.
• Prepare documents, maintain spreadsheets, input data and billing for staff.
• Receive applications and obtain medical/treatment records.
• Document client information and services in the case management system.

Skills

Front-line service

Data entry

Public interaction

Team environment

Job description

The North Carolina Department of Health and Human Services (DHHS) seeks an administrative assistant to support Rehabilitation Counselors in the Asheville Unit. The role involves greeting visitors, managing calls, data entry, and processing client documents throughout the rehabilitation process.

Responsibilities include handling applications, obtaining medical records, and recording client interactions in the case management system, with federal funding support for the position.