Rehabilitation Casework Technician

nc; North Carolina; On-site; USD 39,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Sick leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) invites applications for an Administrative Specialist I (S) in the Salisbury VR Unit, located in Statesville. The role provides administrative support and casework assistance to Rehabilitation Counselors serving students with disabilities transitioning from school to work.

In this position you will gather diagnostic reports, help develop service plans, maintain accurate case data, and coordinate with employers to place clients in

Qualifications

• Knowledge of and/or experience working with people with disabilities.
• Knowledge of and/or experience utilizing electronic case management systems.
• Flexibility and experience organizing multiple priority assignments in a fast paced setting.
• Experience working with the public in a professional manner and in team settings.

Responsibilities

• Interviewing clients and gathering diagnostic reports to assist counselors with determining eligibility and required services.
• Assisting with developing written plans of services in conjunction with the client, parent and/ or guardian.
• Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
• Assisting in monitoring the client's progress throughout the service delivery process.
• Processing invoices and billing documents, scheduling appointments, filing, inputting casework data, and completing correspondence to support client services.
• Working with community employers/partners to assist in directly placing highly qualified clients in appropriate employment leading to successful employment outcomes
• Providing other support as designated by the Rehabilitation Counselors and completing all related administrative tasks.

Skills

Disability knowledge

Electronic case management

Multitasking

Public interaction

Job description

Agency

Dept of Health and Human Services

Division

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Job Classification Title

Administrative Specialist I (S)

Position Number

60055032

Grade

NC08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This Rehabilitation Casework Technician position is part of the Salisbury VR Unit and is located in the Statesville satellite location. The primary purpose of this position is to provide administrative support and casework assistance to Rehabilitation Counselors providing transition services to young adults and students with disabilities referred primarily from Iredell-Statesville Schools, transitioning from school to work. This position will provide back‑up support to Rehabilitation Counselors serving individuals referred from other sources.

Job Responsibilities

• Interviewing clients and gathering diagnostic reports to assist counselors with determining eligibility and required services.
• Assisting with developing written plans of services in conjunction with the client, parent and/ or guardian.
• Documenting casework data and the provision of substantial services throughout the rehabilitation process in the case management system
• Assisting in monitoring the client's progress throughout the service delivery process.
• Processing invoices and billing documents, scheduling appointments, filing, inputting casework data, and completing correspondence to support client services.
• Working with community employers/partners to assist in directly placing highly qualified clients in appropriate employment leading to successful employment outcomes
• Providing other support as designated by the Rehabilitation Counselors and completing all related administrative tasks.

Knowledge Skills and Abilities / Management Preferences

Salary Range: $39,244 -$68,679

Recruitment Range: $39,244.00-$49,000

Candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed on the vacancy announcement.

The following Management Preferences are not required, but applicants that possess these skills are preferred.

• Knowledge of and/or experience working with people with disabilities
• Knowledge of and/or experience utilizing electronic case management systems.
• Flexibility and experience organizing multiple priority assignments in a fast paced setting.
• Experience working with the public in a professional manner and in team settings.

Position is funded in part through federal funds.

Posting closes at 11:59 p.m. the night before the end date

About Division of Employment and Independence for People with Disabilities (EIPD)

The DHHS Division of Employment and Independence for People with Disabilities (EIPD) promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide. To learn more about EIPD: https://youtu.be/4QUy2w9B6AU .

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ .

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.