Director - Table Games

Bally's Corporation; Chicago (IL); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

$7 Daily Garage Parking

Job summary

Bally's Corporation is seeking a senior leader to oversee pre-opening Table Games and Poker operations at its Chicago property. You will lead staffing, floor design, systems configuration, and internal controls to ensure a flawless opening.

You will collaborate with Gaming Operations, Marketing, and resort partners to deliver world-class experiences, manage budgets, and drive revenue in a fast-paced casino environment. A strong track record in leadership and gaming operations is essential.

Qualifications

• Bachelor's degree or equivalent experience in business, hospitality, or gaming management.
• MBA preferred.
• 8+ years of progressive Table Games leadership experience; director-level or senior role preferred.

Responsibilities

• Lead pre-opening Table Games and Poker activities, including staffing, floor planning, and internal controls.
• Partner with operations, vendors, and stakeholders for opening preparations and game mix strategy.
• Establish dealer training programs and service standards to deliver a world-class Bally's guest experience from day one.
• Oversee all Table Games and Poker operations, including daily performance and tournaments.
• Analyze performance metrics and use data to improve operations and financials.
• Evaluate new gaming products, tech, and enhancements while maintaining vendor relationships.
• Champion guest service and engage with guests, resolving issues and promoting loyalty programs.
• Collaborate with Marketing, Player Development, Hotel, F&B, and Entertainment on promotions and events.
• Recruit and develop a high-performing team; manage hiring, training, scheduling, and performance.

Skills

Leadership

Analytical thinking

Communication

Budgeting

Education

Bachelor's degree in Business Administration, Hospitality Management, Gaming Management, or related field

MBA

Tools

Casino mgmt systems

Player tracking platforms

Analytics tools

Scheduling software

Microsoft Office

Job description

Responsibilities

• Lead all pre-opening Table Games and Poker activities, including department buildout, staffing, floor planning, system configuration, operational readiness, and implementation of policies, procedures, and internal controls.
• Partner with Gaming Operations leadership, vendors, and internal stakeholders to ensure successful opening preparations, including gaming equipment installation, certification, floor design, game mix strategy, and table limits.
• Establish dealer training programs, service standards, and a high-performance culture that delivers a world-class Bally's guest experience from day one.
• Oversee all aspects of Table Games and Poker operations, including daily performance, game spread optimization, table limits, poker tournaments, and revenue-generating initiatives.
• Analyze key performance metrics and leverage data-driven strategies to improve operational efficiency, guest satisfaction, and financial performance.
• Evaluate and implement new gaming products, technologies, and operational enhancements while maintaining strong vendor relationships.
• Champion exceptional guest service standards through player development initiatives, guest engagement, issue resolution, and collaboration with resort partners.
• Partner with Marketing, Player Development, Hotel, Food & Beverage, and Entertainment teams to execute promotions, special events, and loyalty-driven experiences.
• Recruit, develop, and lead a high-performing team while fostering a culture of integrity, accountability, inclusivity, engagement, and service excellence.
• Oversee all aspects of talent management, including hiring, training, scheduling, performance management, succession planning, and employee development.
• Manage departmental budgets, labor expenses, and financial performance while providing strategic recommendations to executive leadership.
• Ensure compliance with all company policies, internal controls, and applicable gaming regulations while partnering with Security, Surveillance, Compliance, and Audit teams to maintain the integrity of gaming operations.

Compensation

• Target Salary: $150,000

Additional Benefits

• $7 Daily Garage Parking

Physical Demands & Work Environment

• Ability to sit, stand, walk, bend, reach, and move throughout the casino and office environment for extended periods.
• Ability to occasionally lift, carry, push, or move up to 25 pounds.
• Must possess the mental acuity to analyze data, solve complex problems, make sound business decisions, and effectively manage multiple priorities in a fast-paced environment.
• Work is performed in both a climate-controlled office setting and on the casino floor, requiring frequent interaction with guests, team members, and operational partners.
• Exposure to moderate noise levels, bright lighting, and other conditions commonly associated with a casino and entertainment environment.
• Must be able to respond to operational issues, guest concerns, and business needs in a timely and professional manner.
• Flexible schedule required, including the ability to work evenings, weekends, holidays, and other hours as necessary to support a 24/7 operation.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Qualifications

Experience

• Bachelor's degree in Business Administration, Hospitality Management, Gaming Management, or a related field preferred; equivalent experience will be considered. MBA preferred. (preferred)
• 8+ years of progressive Table Games leadership experience, including 3-5 years in a Director-level or senior leadership role. (preferred)
• Casino pre-opening, expansion, or property opening experience strongly preferred. (preferred)
• Strong knowledge of Table Games and Poker operations, gaming regulations, internal controls, budgeting, forecasting, and performance management. (preferred)
• Proven ability to build, lead, and develop high-performing teams while fostering a culture of accountability, engagement, and service excellence. (preferred)
• Demonstrated success driving operational performance, revenue growth, and exceptional guest experiences in a high-volume gaming environment. (preferred)
• Strong analytical and business acumen with the ability to leverage operational and financial data to support strategic decision-making. (preferred)
• Excellent leadership, communication, and relationship-building skills with the ability to collaborate effectively with executives, team members, vendors, and regulatory agencies. (preferred)
• Experience with casino management systems, player tracking platforms, analytics tools, scheduling software, and Microsoft Office applications. (preferred)
• Must be able to obtain and maintain an Illinois Gaming Board (IGB) Level 1 Occupational License. (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.