Director, Salesforce Platform & Enterprise CoE

Ryder System, Inc.; Columbus (OH); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k)

Job summary

Ryder System, Inc. seeks a Director Salesforce Platform to own the enterprise Salesforce ecosystem.

The role defines vision, governance, investment priorities, and guardrails for Salesforce instances serving multiple lines of business. This leader ensures platform health, security, data integrity, and sustained business value while collaborating across segments and guiding distributed product and support teams.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Engineering, or related field.
• 10+ years in progressive technology leadership with enterprise platforms.
• 10+ years leading Salesforce or comparable enterprise SaaS/CRM platforms in a large, multi-unit environment.
• 5+ years leading Salesforce org rationalization or consolidation.
• Executive stakeholder management and financial planning experience.
• Sales Cloud, Service Cloud, and Salesforce architecture experience.
• Identity, data governance, security controls, and regulated-enterprise practices.
• ITIL, product management, agile, architecture, security, or change-management certification.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Develop Salesforce strategy, governance, and CoE operations.
• Maintain platform health, security, reliability, and risk.
• Build relationships across Sales Operations, Service, Product, and more.
• Establish technical standards and reviews for architecture and code quality.
• Define reference architectures, integration patterns, and data governance.
• Lead platform rationalization and consolidation roadmaps.
• Manage vendor relations, licensing, and financial planning.
• Drive cross-functional collaboration in a matrixed organization.

Skills

Coalitions & governance

Stakeholder management

Talent development

Executive communication

Platform architecture

DevSecOps / CI-CD

Education

Bachelor's Degree in Information Systems, Computer Science, Engineering, Business, or related field

Job description

Ryder System, Inc. seeks a Director Salesforce Platform to own the enterprise Salesforce ecosystem.

The role defines vision, governance, investment priorities, and guardrails for Salesforce instances serving multiple lines of business. This leader ensures platform health, security, data integrity, and sustained business value while collaborating across segments and guiding distributed product and support teams.