Director, Salesforce Platform & Enterprise CoE

Ryder System, Inc.; Baton Rouge (LA); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Director Salesforce Platform to own the enterprise Salesforce ecosystem, setting vision, governance, and investment priorities for Salesforce across FMS, SCS, and RLM.

This leader guides distributed teams and partners with Salesforce to deliver value. The Director chairs the Salesforce Center of Excellence (CoE), ensuring platform health, security, data integrity, and architecture standards while aligning business and technology to drive outcomes.

Qualifications

• Bachelor's degree in information systems, CS, engineering, business, or related field.
• 10+ years of progressive technology leadership with responsibility for enterprise platforms, products, or customer-facing business applications.
• 10+ years in leadership of Salesforce or comparable enterprise SaaS/CRM platforms in a large, complex environment.
• 5+ years leading Salesforce org/instance rationalization or consolidation with data, security, and change impacts.
• Experience with vendor/commercial negotiations, financial planning, and business-case realization.

Responsibilities

• Define Salesforce vision, governance, and multi-year roadmap across business segments.
• Maintain platform health, security, reliability, and risk management.
• Lead cross-functional CoE and align stakeholders across sales, service, data, and digital teams.
• Establish design standards, guardrails, and best practices for development, integration, data, and security.
• Manage vendor relationships, licensing, renewals, and commercialization with Salesforce.

Skills

Enterprise Salesforce leadership

Stakeholder management

Talent development

Cross-functional collaboration

Architecture and governance

Executive communication

Education

Bachelor's degree in Information Systems or related field

Tools

Salesforce

Job description

Ryder System, Inc. is seeking a Director Salesforce Platform to own the enterprise Salesforce ecosystem, setting vision, governance, and investment priorities for Salesforce across FMS, SCS, and RLM.

This leader guides distributed teams and partners with Salesforce to deliver value. The Director chairs the Salesforce Center of Excellence (CoE), ensuring platform health, security, data integrity, and architecture standards while aligning business and technology to drive outcomes.