Director, Provider Service Model & PMO Delivery

CVS Health; Hartford Township (OH); Hybrid; USD 100,000 - 232,000; Full time

Job summary

CVS Health in the Hartford area seeks a Lead Director, Project Management to direct the provider service model, oversee strategic planning, risk assessment, milestones, and cross‑functional collaboration with NSPE leadership to align objectives with company goals.

The role requires 10+ years in healthcare, 5+ years in PM, strong executive communication, and proficiency with PowerPoint, Excel, Teams, and Word. Hybrid Hartford work is preferred; remote will be considered for the right candidate.

Qualifications

• Minimum of 10 years of healthcare experience.
• Minimum of 5 years of project management experience.
• Minimum of 5 years with provider relations, network operations, or provider contracting.
• Demonstrated ability to design, structure, and deliver high‑impact presentations tailored to executive audiences, enabling informed decision‑making, alignment, and action.
• Proficient experience in project planning, management, and monitoring.
• Proficient with MS Office suite applications (PowerPoint, Excel, Teams, Word)
• Experience with flexing and shifting priorities
• Experience working independently and collaboratively to solve problems, make decisions and complete work/projects

Responsibilities

• Direct the end-to-end management of the provider service model, including risk assessment, milestone tracking, and performance evaluation, to ensure timely and cost-effective delivery.
• Promote a culture of accountability and continuous improvement. Manage and work closely with our partners to monitor project progression ensuring that the program is progressing according to plan and addressing any challenges that arise.
• Promote a culture of continuous improvement by coordinating and working collaboratively across the organization. Communicate effectively to leadership, partners, and fellow team members.
• Serve as a primary liaison between the different internal organizations and leadership team, translating complex network requirements into actionable plans and updates.
• Develop and implement governance framework as appropriate, policies, and methodologies to optimize the network infrastructure outcomes and support business goals.
• Deliver comprehensive reports and data-driven insights to leadership, highlighting project status, key metrics, and areas for enhancement.

Skills

Project management

Leadership

Stakeholder engagement

Presentation skills

MS Office

Prioritization

Independent work

Communication

Education

Bachelor's degree

Tools

PowerPoint

Excel

Teams

Word

Job description

CVS Health in the Hartford area seeks a Lead Director, Project Management to direct the provider service model, oversee strategic planning, risk assessment, milestones, and cross‑functional collaboration with NSPE leadership to align objectives with company goals.

The role requires 10+ years in healthcare, 5+ years in PM, strong executive communication, and proficiency with PowerPoint, Excel, Teams, and Word. Hybrid Hartford work is preferred; remote will be considered for the right candidate.