Director, Operations - Expansion, Last Mile Delivery

Walmart; Arkansas; On-site; USD 110,000 - 220,000; Full time

Job summary

Walmart is seeking a Director of Expansion to enhance the Shopping Strategy and lead the Shopper - Last Mile Delivery team. This role involves developing strategies for growth, overseeing product roadmaps, and ensuring customer satisfaction through efficient order fulfillment. The ideal candidate will have a strong background in operations and project management, with a focus on data-driven decision-making and team leadership.

Benefits

Competitive pay

Performance bonuses

Health benefits (medical, vision, dental)

401(k) and stock purchase options

Paid leave options

Disability coverage

Company discounts

Support for adoption and surrogacy expenses

Live Better U education benefit program

Qualifications

• 5 years’ experience in operations, project management, or related area, OR 7 years’ experience.
• At least 3 years of supervisory experience.

Responsibilities

• Develop overall strategy for shopper growth and expansion.
• Lead and guide the team to maximize value.
• Present to leadership and stakeholders.

Skills

Strategic development

Data-driven presentations

Team leadership

Quantifying growth opportunities

Education

Bachelor’s degree in Business Administration, Engineering, Operations, or related field

Job description

Position Summary...

This role of Director, Expansion will play a critical part in the Shopping Strategy, aiming to fulfill customer orders on-time and in-full. The position involves understanding total channel network opportunities—including existing and future store merchandise—and driving overall growth. The role will lead the team to develop a comprehensive technology and product roadmap, oversee testing, deployment, and tracking, and coordinate resources to enhance growth across stores, clubs, shops, and potential partnerships.

What you'll do...

The Shopper - Last Mile Delivery team focuses on enhancing the in-store experience for the Spark Shopper network to efficiently meet customer needs, reducing friction and empowering Shoppers to deliver on every order.

• Develop overall strategy for shopper growth and expansion, including financial planning
• Lead and guide the team
• Prioritize roadmap initiatives to align leadership and maximize value
• Own and drive vision and outcomes such as GMV and basket growth
• Present to leadership and stakeholders

Preferred Qualifications

• Ability to develop comprehensive strategies
• Capacity to quantify growth opportunities from store and channel network perspectives
• Skill in creating aligned roadmaps with resource allocation and value delivery
• Proficiency in creating compelling data-driven presentations connecting team and company goals
• Experience in leading teams to accomplish objectives
• Merchandise, finance, and operations experience is a plus

At Walmart, we offer competitive pay, performance bonuses, health benefits (medical, vision, dental), 401(k), stock purchase, and various paid leave options. Additional benefits include disability coverage, company discounts, military leave pay, and support for adoption and surrogacy expenses. PTO and PPTO are provided based on job classification and tenure, meeting or exceeding legal requirements.

For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program covering high school to bachelor’s degrees, with tuition, books, and fees fully paid. Eligibility and specific benefits vary.

The annual salary range for this position is $110,000 - $220,000, with potential bonuses and stock options.

Minimum Qualifications...

Bachelor’s degree in Business Administration, Engineering, Operations, or related field, plus 5 years’ experience in operations, project management, or related area, OR 7 years’ experience in these fields. At least 3 years of supervisory experience.

Preferred Qualifications...

Optional qualifications include experience working on cross-functional teams or projects, a Master’s in Business Administration, Project Management Professional certification, and project management experience.

Primary Location...

702 Sw 8th St, Bentonville, AR 72716, United States of America