Senior Director, Operations - Driver Capabilities and Automation

StartupNWA; Bentonville (AR); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading company in Bentonville is seeking a Sr. Director of Driver Capabilities and Automation/AI for Last Mile Delivery. This role focuses on leading AI transformation, building scalable platforms, and fostering cross-functional collaboration to enhance delivery processes. The ideal candidate will have a strong background in AI technologies and experience in project management, aiming to inspire innovation within the organization.

Benefits

Competitive pay

Performance bonuses

Health coverage

401(k)

Stock options

Paid time off

Qualifications

• 6 years’ experience in operations or project management.
• 4 years’ supervisory experience required.

Responsibilities

• Lead AI transformation and implement automated systems.
• Design scalable platforms for long-term automation goals.
• Use data analytics to optimize processes.

Skills

AI

Data Analytics

Communication

Education

Bachelor’s degree in Business Administration

Masters in Business Administration

Job description

Position Summary

The Sr. Director of Driver Capabilities and Automation/AI for Last Mile Delivery will lead the development and implementation of advanced automated systems to transform our delivery processes. This role is key in driving AI transformation and ensuring our platforms are scalable and future-proof.

What you'll do

1. Lead AI Transformation: Develop and implement cutting-edge AI, Agentic AI, and LLM technologies to improve driver capabilities and last-mile delivery efficiency. Manage innovative AI projects that significantly impact delivery operations.
2. Build Scalable Platforms: Design scalable platforms supporting long-term automation goals, including pricing, search, and offers for the driver platform. Apply the latest AI advancements to practical challenges.
3. Data-Driven Decision Making: Use data analytics to inform strategies, optimize processes, and enhance performance. Clearly communicate plans and roadmaps to leadership and stakeholders.
4. Cross-Functional Collaboration: Work across departments to gather requirements and ensure successful AI and automation implementation. Foster a culture of innovation and technological adoption.
5. Inspire and Propel Change: Encourage a culture of innovation, inspiring teams to adopt new technologies and methodologies to advance the organization.

Preferred Qualifications

• Deep understanding of AI, Agentic AI, and LLM technologies.
• Experience in building scalable platforms and systems.
• Strong focus on technology and product development.
• Analytical skills with the ability to leverage data effectively.
• Excellent communication skills for articulating complex strategies to leadership and stakeholders.

At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock options, and paid time off. For more information about benefits and eligibility, visit One.Walmart.

Minimum Qualifications

Bachelor’s degree in Business Administration, Engineering, Operations, or a related field, plus 6 years’ experience in operations, project management, or related areas, or 8 years’ experience in similar roles. Additionally, 4 years’ supervisory experience are required.

Preferred Qualifications

Masters in Business Administration, Computer Engineering, or Operations Management, with project management certification (PMP). Leadership experience managing cross-functional teams is preferred.

Primary Location

702 Sw 8th St, Bentonville, AR 72716, United States