Director of Sales Engineering – Enterprise & Government

Segra One Portal; Dallas (TX); On-site; USD 129,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition reimbursement

Job summary

Segra seeks a Director of Sales Engineering to lead a geographically distributed team supporting enterprise and government customers. You will partner with Sales to align technical strategy with revenue goals, oversee complex solution design, and drive standardized practices across markets.

You will coach and develop talent, liaise with Product and Operations, and provide training on products and industry trends while ensuring a best‑in‑class customer experience from pre‑sale through activation.

Qualifications

• 8+ years in telecom pre‑sales technical roles
• 3+ years in Sales Engineering leadership
• Strong knowledge of fiber networks, metro Ethernet, transport delivery, IP services, SD‑WAN, voice solutions, and cloud environments
• Solid understanding of OSI model, network design, and telecom installation workflows
• Experience with financial modeling, ROI calculations, pricing, and profitability analysis
• Proficiency with Word, Excel, PowerPoint, Visio and mapping/GIS tools
• Proven people leader with experience managing geographically dispersed teams
• Strong communicator with ability to translate technical concepts to non‑technical audiences
• Highly organized, analytical, and able to manage multiple priorities
• Collaborative, adaptable, and solutions‑oriented
• Integrity, accountability, and customer‑first mindset

Responsibilities

• Lead, coach, and develop a team of Sales Engineers providing pre‑sales technical support
• Partner with regional Sales leadership to align technical strategy with revenue goals
• Serve as liaison between Sales, Operations, Project Management, and Product teams to support deployments
• Oversee solution design for complex opportunities, RFPs, and out‑of‑scope requests
• Ensure accurate and ethical communication of product capabilities
• Drive standardized processes, tools, and best practices across markets
• Support customer escalations and ensure positive customer experience
• Provide ongoing training to sales on products, technology, and industry trends
• Prepare and review KPIs, forecasts, and performance metrics
• Recruit, hire, onboard, and develop Sales Engineering talent
• Partner with Product Development on new service launches and enhancements

Skills

Leadership

Communication

Analytical

Customer focus

Education

Bachelor's degree in Business, IT, Telecom, or Engineering

Tools

Microsoft Office

Visio

GIS tools

Job description

Segra seeks a Director of Sales Engineering to lead a geographically distributed team supporting enterprise and government customers. You will partner with Sales to align technical strategy with revenue goals, oversee complex solution design, and drive standardized practices across markets.

You will coach and develop talent, liaise with Product and Operations, and provide training on products and industry trends while ensuring a best‑in‑class customer experience from pre‑sale through activation.