Director of Provider Digital Experience - Remote

Humana Inc

Pierre (SD)

Remote

USD 168,000 - 231,000

Full time

2 days ago

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Job summary

Humana Inc. is seeking a Director, Provider Digital to partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation and improve self-service adoption.

You will oversee product management, UX, digital engagement, and provider-channel marketing capabilities to ensure coordinated, personalized provider experiences. You will lead 5 direct reports and drive roadmap priorities for provider-facing platforms, aligning priorities across

Qualifications

10+ years of digital product management and digital experience leadership.
5+ years of leading cross-functional teams at enterprise scale.
Proven track record defining roadmaps and investment priorities.
Experience partnering with senior leaders to drive transformation.
Strong use of data and insights to improve digital adoption.

Responsibilities

Lead the roadmap and delivery priorities for provider-facing digital platforms.
Partner with business, operations, technology, marketing, and provider teams to align priorities.
Define requirements, manage priorities, and guide digital product delivery.
Monitor platform performance, provider satisfaction, adoption, and operational metrics.
Identify opportunities to improve provider experiences and digital self-service.
Support investment planning, delivery oversight, and continuous platform improvement.