Remote Director, Provider Digital & Product Strategy

Humana Inc; United States; On-site; USD 168,000 - 231,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off (PTO)

Parental and caregiver leave

Disability and life insurance

Job summary

Humana Inc. seeks a Director, Provider Digital to partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation and improve self-service adoption, provider satisfaction, and measurable business results.

You will oversee product management, UX, digital engagement, and provider-channel marketing to ensure coordinated provider experiences. Reporting to the AVP, Product Management, you will lead five direct reports in Product

Qualifications

• 10+ years of progressive experience in digital product management, digital experience, provider/customer experience, or digital engagement.
• 5+ years of leadership experience leading cross-functional teams and enterprise-scale digital initiatives.
• Demonstrated success developing and executing digital strategy, product roadmaps, and investment priorities that drive measurable business outcomes.
• Experience partnering with senior leaders across business, technology, operations, marketing, and analytics to influence priorities and deliver transformation initiatives.
• Strong experience leveraging data, analytics, and customer/provider insights to improve digital experiences, adoption, and engagement.

Responsibilities

• Oversee product management, UX, digital engagement, and provider-channel marketing capabilities.
• Lead 5 direct reports across Product Management and Design.
• Define requirements, manage priorities, and guide digital product delivery.
• Monitor platform performance, provider satisfaction, adoption, and operational measures.

Skills

Strategic leadership

Cross-functional collaboration

Digital product management

Data-driven decision making

Stakeholder management

Roadmapping & prioritization

Job description

Humana Inc. seeks a Director, Provider Digital to partner across business, technology, operations, marketing, analytics, and provider-facing teams to drive digital transformation and improve self-service adoption, provider satisfaction, and measurable business results.

You will oversee product management, UX, digital engagement, and provider-channel marketing to ensure coordinated provider experiences. Reporting to the AVP, Product Management, you will lead five direct reports in Product