Director of Ops & Process Optimization (AI & Automation)

Prevounce-Health; Indianapolis (IN); On-site; USD 140,000 - 190,000; Full time

Job summary

Prevounce Health in Indianapolis, IN is seeking a Director of Operations & Process Improvement to lead day-to-day operations, drive cross-functional projects, and build scalable, repeatable processes.

You will develop SOPs, leverage AI and automation to boost efficiency, and partner with leaders to turn strategic goals into actionable plans. The ideal candidate brings 5+ years in operations and a proven track record of continuous improvement in a fast-growing tech-enabled healthcare environment.

Qualifications

• Bachelor’s degree in Business Administration, Operations, Project Management, Healthcare Administration, or related field preferred.
• 5+ years of experience in operations, project management, process improvement, or related function.
• Experience developing SOPs, workflows, policies, or operational documentation.
• Ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Oversee and improve day-to-day operational processes across departments.
• Lead cross-functional projects and coordinate with leadership and managers.
• Develop, document, implement, and maintain SOPs and workflows.
• Leverage AI and automation to improve workflows and operational efficiency.

Skills

Project management

Process improvement

Cross-functional collaboration

AI & automation

Data-driven decisions

Leadership

Education

Bachelor’s degree in related field

Tools

AI tools

Automation software

Job description

Prevounce Health in Indianapolis, IN is seeking a Director of Operations & Process Improvement to lead day-to-day operations, drive cross-functional projects, and build scalable, repeatable processes.

You will develop SOPs, leverage AI and automation to boost efficiency, and partner with leaders to turn strategic goals into actionable plans. The ideal candidate brings 5+ years in operations and a proven track record of continuous improvement in a fast-growing tech-enabled healthcare environment.