Director of Operations Training & Continuous Improvement

CyrusOne; Dallas (TX); Híbrido; USD 150.000 - 190.000; Jornada completa

Descripción de la vacante

CyrusOne is seeking a Director of Operations Training to lead the strategy, governance, and execution of technical training across its data center facilities in the Americas. You will own qualification programs, LMS governance, and performance reporting, while building a high-performing team and driving continuous improvement across a geographically dispersed fleet.

The role requires 8+ years in technical training and 5+ years leading teams, with deep experience in HVAC, electrical systems, and

Formación

• 8+ years in technical training, operations, or related fields.
• 5+ years leading technical teams and talent development.
• 5+ years with HVAC and critical electrical systems at data centers.
• Experience with power distribution in data center environments.
• Ability to influence senior leaders and cross-functional partners.
• Experience with LMS governance and regulatory compliance.

Responsabilidades

• Set training strategy and govern program development across Operations.
• Own technician qualification programs and content governance.
• Establish LMS governance and reporting for compliance.
• Lead fleet-wide emergency drills and improvement initiatives.
• Oversee operational site audits, trend analysis, and best practices.
• Translate incidents into fleet-wide training and improvements.
• Ensure training programs comply with regulatory and company requirements.

Conocimientos

Technical training leadership

Team leadership

HVAC systems

Electrical systems

BMS/EPMS experience

Data center power systems

Continuous improvement

Change management

Stakeholder influence

Project planning

Educación

Bachelor’s degree in Business, Engineering, or relevant field

Herramientas

LMS

CAD drawings

Descripción del empleo

CyrusOne is seeking a Director of Operations Training to lead the strategy, governance, and execution of technical training across its data center facilities in the Americas. You will own qualification programs, LMS governance, and performance reporting, while building a high-performing team and driving continuous improvement across a geographically dispersed fleet.

The role requires 8+ years in technical training and 5+ years leading teams, with deep experience in HVAC, electrical systems, and