Director of Operations Training & Continuous Improvement

CyrusOne; Columbus (OH); Sur place; USD 140 000 - 200 000; Plein temps

Résumé du poste

CyrusOne is seeking a Director of Operations Training to lead strategy, governance, and execution of technical training across its data facilities in the AMER region. The role will own mandatory training requirements for the Facility Operations team, including technician qualifications, LOTO, CPR, and related programs.

The position will build and lead a team of training professionals, establishing priorities, standards, and accountability for the function, and will drive continuous improvement

Qualifications

• Bachelor’s degree required in Business, Engineering, or a related field.
• 8+ years in technical training or operational excellence roles.
• 5+ years leading technical teams.
• Experience with HVAC and critical electrical systems in data center or similar environments.
• Ability to influence senior leaders and drive cross-functional initiatives.

Responsabilités

• Set the technical training strategy and direct the development, implementation, and ongoing effectiveness of training programs across Operations
• Own governance of the technician qualification program, including standards, content, implementation, and ongoing effectiveness
• Establish LMS governance and ensure the system supports Operations training, qualification, compliance, and reporting requirements
• Establish performance measures and reporting across USA sites, identify systemic gaps, and drive corrective actions with Operations leadership
• Lead the fleet-wide emergency preparedness drill program and establish standards for execution, evaluation, and continuous improvement
• Translate incident findings and lessons learned into fleet-wide training, standards, and operational improvements
• Own the operational site audit program, establish evaluation standards, identify trends and risks, and drive adoption of best practices across the fleet
• Establish governance and accountability to ensure Operations training remains compliant with applicable regulatory, legal, and company requirements

Formation

Bachelor’s degree in Business, Engineering, or relevant field experience

Description du poste

CyrusOne is seeking a Director of Operations Training to lead strategy, governance, and execution of technical training across its data facilities in the AMER region. The role will own mandatory training requirements for the Facility Operations team, including technician qualifications, LOTO, CPR, and related programs.

The position will build and lead a team of training professionals, establishing priorities, standards, and accountability for the function, and will drive continuous improvement