Director of Operations (DOO)

ComForCare Home Care - Kansas City; Independence (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

ComForCare Home Care - Kansas City is seeking a Director of Operations to lead hotel operations in Missouri. You will oversee front office, housekeeping, breakfast, maintenance, and guest services while driving profitable performance and an outstanding guest experience.

The role requires strong leadership, budgeting, and the ability to market the hotel’s services, recruit and train top talent, and collaborate with department heads to achieve annual goals and maintain high standards.

Qualifications

• Experience in hotel or hospitality operations.
• Proven leadership and team-management skills.
• Strong budgeting and financial reporting ability.

Responsibilities

• Oversee daily hotel operations including front desk, housekeeping, maintenance.
• Lead sales and marketing initiatives to achieve profitability.
• Recruit, train, and mentor staff to deliver WOW guest experiences.
• Prepare and explain monthly financial reports to management.

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Come join our team in an always changing and fast paced position as a Director of Operations.

Director of Operations

The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient and profitable business that delivers a superior guest experience.

This job might be for you if you:

• Can handle the daily operations and oversee all areas of the hotel including front office, housekeeping, breakfast, maintenance, night audit, guest satisfaction, and sales.
• Are capable to successfully market the hotel's quality product and services with the goal of exceeding guests’ expectations.
• Are sharp at and will provide sales leadership and implement plans to achieve profitability goals.
• Know how to recruit, hire, train and retain top talent that will give the WOW experience to all guests.
• Have the ability to not only supervise hotel employees but mentor and motivate them as well.
• Are passionate and will help guests out as quickly and awesomely as possible.
• Know how to work with departments to achieve budgets and build strong working relationships.
• Will motivate and ensure the cleanliness and safety of the hotel.
• Are capable at creating the hotel’s annual budget and track performance throughout the year.
• Can produce and effectively explain the monthly financial reports.
• Have the ability to deliver strong financial performance while maintaining guests relations.

Benefits:

We provide the best in services to our guests and we provide support and development for our team.

This position provides:

• Monthly Bonus program.
• Health, Dental insurance and Vision Discount plans.
• Paid Time Off (PTO) after only 60 days employment.
• 401k plan to help you plan for your future.
• Discounted hotel rooms.
• A great work environment with an engaged team.