Hotel Director of Operations

Crestview Management, LLC; Myrtle Beach (SC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health and Dental Insurance

Company paid Life Insurance

Paid Time Off (PTO)

401(k) with company match

Free hotel rooms and discounts

Job summary

Crestview Management, LLC is seeking a Hotel Director of Operations in Myrtle Beach, SC. This role involves overseeing daily hotel operations, including front desk, housekeeping, and food service. The ideal candidate will have strong leadership skills, a bachelor's degree in hospitality management, and at least 5 years of hotel operations management experience.

We offer competitive wages, health and dental insurance, life insurance, 401(k) matching, and paid time off. Join us to manage a fantastic team and enhance guest experiences.

Qualifications

• Minimum of 5 years of experience in hotel operations management.
• Strong leadership and communication skills required.
• Excellent problem-solving and decision-making abilities.

Responsibilities

• Oversee daily hotel operations across all departments.
• Develop and implement policies and procedures for efficient operations.
• Manage and train staff to ensure high performance.

Skills

Leadership

Communication

Problem-solving

Decision-making

Time Management

Education

Bachelor's degree in hospitality management or related field

Tools

Microsoft Office

Hotel management software

Job description

The Hotel Director of Operations is responsible for overseeing the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. This position requires strong leadership skills, excellent communication skills, and the ability to manage multiple tasks and priorities.

Responsibilities:

• Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments.
• Develop and implement policies and procedures to ensure efficient and effective operations.
• Manage and train staff, ensuring that all employees are performing their duties to the best of their abilities.
• Monitor and analyze financial performance, making adjustments as necessary to ensure profitability.
• Ensure that all guest complaints and concerns are addressed in a timely and professional manner.
• Collaborate with other departments, such as sales and marketing, to develop and implement strategies to increase revenue and occupancy.
• Ensure that all safety and security procedures are in place and being followed.
• Stay up to date with industry trends and best practices and make recommendations for improvements.

Requirements:

• Bachelor's degree in hospitality management or related field
• Minimum of 5 years of experience in hotel operations management
• Strong leadership and communication skills
• Excellent problem-solving and decision-making abilities
• Ability to work well under pressure and manage multiple priorities.
• Knowledge of hotel industry trends and best practices
• Proficiency in Microsoft Office and hotel management software

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term andLong-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid TimeOff (PTO), free hotel rooms and hotel discounts.