Hotel Director of Operations

Redd-Hospitality; Macon (GA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Relocation assistance

Vision insurance

Job summary

Redd-Hospitality in Macon, GA is seeking a Director of Operations to drive hotel-wide operational strategies and lead senior teams. You will oversee Rooms, Engineering, Front Desk, and Housekeeping, optimize processes, and shape vendor relationships.

This role emphasizes strategic planning, cross-functional collaboration, and performance tracking to deliver growth and exceptional guest service. Full-time, on-site with relocation support offered.

Qualifications

• 5 years of hotel management experience with prior director-level work.
• Experience in full-service hotels and cross-functional leadership.
• Proven ability to drive process improvements and strategic initiatives.
• Strong negotiation and vendor-management skills.
• Excellent communication, planning, and performance measurement abilities.

Responsibilities

• Develop and implement operational strategies that align with the company’s goals and objectives.
• Oversee daily operations of Rooms, Enginering, Front Desk, Housekeeping
• Lead and mentor senior leadership teams, fostering a culture of collaboration and continuous improvement.
• Manage project timelines, resources, and budgets to ensure successful completion of initiatives.
• Identify opportunities for process improvement and implement best practices across the organization.
• Negotiate contracts and agreements with vendors, suppliers, and partners to optimize operational performance.
• Monitor key performance indicators (KPIs) to assess operational success and drive accountability.
• Collaborate with cross-functional teams to support business development efforts and enhance service delivery.

Skills

Operations management

Project management

Leadership

Negotiation

Strategic planning

Vendor management

Job description

Job Overview

We are seeking a highly skilled and experienced Director of Operations to lead our operational strategies and ensure the efficiency of our business processes. The ideal candidate will possess a strong background in operations management, project management, and senior leadership, with a proven ability to drive business development and process improvement initiatives. This role requires strategic planning capabilities and the ability to negotiate effectively to foster partnerships that enhance our operational effectiveness.

Responsibilities

• Develop and implement operational strategies that align with the company’s goals and objectives.
• Oversee daily operations of Rooms, Enginering, Front Desk, Housekeeping
• Lead and mentor senior leadership teams, fostering a culture of collaboration and continuous improvement.
• Manage project timelines, resources, and budgets to ensure successful completion of initiatives.
• Identify opportunities for process improvement and implement best practices across the organization.
• Negotiate contracts and agreements with vendors, suppliers, and partners to optimize operational performance.
• Monitor key performance indicators (KPIs) to assess operational success and drive accountability.
• Collaborate with cross-functional teams to support business development efforts and enhance service delivery.

Requirements

• 5 Years of Hotel Management Experience with 2 years as a director
• Experience Full Service Hotels
• Proven experience in a senior operations management role with demonstrated success in leading teams.
• Strong project management skills with the ability to manage multiple projects simultaneously.
• Exceptional leadership abilities with a focus on team development and performance enhancement.
• Excellent strategic planning skills with a track record of achieving organizational goals.
• Strong negotiation skills with experience in managing vendor relationships.
• Excellent communication skills, both verbal and written, with the ability to present ideas clearly.

Join our team as the Director of Operations where you will play a pivotal role in shaping our operational landscape while driving growth and excellence within the organization.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Relocation assistance
• Vision insurance

Type: Full-time

Pay: $100,000.00 to $115,000.00 per YEAR