Director of Member Engagement & Network Growth

Aviahealth; Chicago (IL); On-site; USD 150,000 - 230,000; Full time

Job summary

AVIA seeks a Client Engagement Director to strengthen the CE function by designing scalable systems, managing high-impact Member programs, and delivering consistent value across the AVIA Network. The role combines operational leadership with process innovation to ensure high-value Member interactions and to enable account owners to focus on strategic client relationships.

Through data-driven insights, streamlined processes, and program execution, this position drives AVIA's mission of

Responsibilities

• Build scalable processes and frameworks to give leadership visibility into Member relationships and opportunities
• Own the growth and health of assigned member relationships, developing account strategies to deepen engagement
• Assure Hubspot data integrity of active Members and campaigns, reporting, and process improvements

Job description

AVIA seeks a Client Engagement Director to strengthen the CE function by designing scalable systems, managing high-impact Member programs, and delivering consistent value across the AVIA Network. The role combines operational leadership with process innovation to ensure high-value Member interactions and to enable account owners to focus on strategic client relationships.

Through data-driven insights, streamlined processes, and program execution, this position drives AVIA's mission of