Director of Luxury Clienteling & Selling Experience

Saks Fifth Avenue Llc; New York (NY); Presencial; USD 125.000 - 216.000; Tempo integral

Benefícios oferecidos por esta vaga

Employee discount

Medical insurance

Vision insurance

Dental insurance

401(k) plan

Resumo da vaga

Saks Fifth Avenue, a premier luxury retailer, seeks a Director of Selling Experience to lead the Selling Managers and elevate clienteling across North America. You will drive high-performance culture, develop top talent, and ensure alignment of merchandise with local needs while leveraging technology to boost sales.

The role requires strong executive presence, 5+ years of luxury retail leadership, and a proven track record of delivering exceptional client experiences within a large organization.

Qualificações

• Minimum 5+ years of luxury retail management experience leading fast-paced, high retail sales environments.
• Experience developing and leading clienteling culture (VIC loyalty programs, client events, brand ambassadorship).
• Executive leadership presence with ability to present business trends and financials.

Responsabilidades

• Directly oversee Selling Managers and develop top talent leaders for promotion.
• Direct team to create and execute private personal shopping experiences for discerning clients.
• Drive clienteling culture and champion the use of technology to increase sales and service.
• Act as Chief Merchant for the store to ensure merchandise aligns with local needs and opportunities.
• Oversee day-to-day operations based on budgets, sales and EBITDA targets.
• Coach leaders to improve performance and engage teams.

Conhecimentos

Luxury retail management

Clienteling culture

Executive leadership

Team development

Ferramentas

Google Workspace

Microsoft Office

Descrição da vaga

Saks Fifth Avenue, a premier luxury retailer, seeks a Director of Selling Experience to lead the Selling Managers and elevate clienteling across North America. You will drive high-performance culture, develop top talent, and ensure alignment of merchandise with local needs while leveraging technology to boost sales.

The role requires strong executive presence, 5+ years of luxury retail leadership, and a proven track record of delivering exceptional client experiences within a large organization.