Director of Luxury Sales & Clientele Growth

Neiman Marcus; Houston (TX); On-site; USD 86,000 - 108,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Employee discount

Job summary

Exemplar Luxury Group's Saks Fifth Avenue store is seeking a Sales Manager who owns the sales experience and leads a high-performing team. You will coach on clienteling, deliver memorable service, and partner across functions to meet store goals.

You will supervise onboarding and training, plan events, grow client relationships, and use technology to stay connected with clients. A 4-year degree and 3+ years of management in a high-volume environment are required; evening/weekend availability is

Qualifications

• 4 year degree
• Proficiency in using Word, Excel etc is required
• Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
• 3+ years of management experience in a high-volume environment

Responsibilities

• Establish deep relationships with clients and grow repeat business to achieve sales goals and event goals.
• Deliver memorable shopping experiences to all clients; plan client appointments to maximize results.
• Maximize every appointment with a client to address their fashion needs
• Inform clients of in-store events to enhance their experience of Saks and increase engagement.
• Diagnose client spend and identify opportunities to increase engagement and wallet share.
• Increase new client acquisition by using various marketing tools such as ccA+, social media platforms, referrals and networking.
• Ad hoc responsibilities
• Build their personal brand as a fashion authority through proactive marketing and outreach.
• Strategically leverage social media platforms to promote themselves as a fashion influencer and broaden connections beyond client base
• Use multiple channels of technology to strengthen existing relationships and guide new client acquisition.
• Use a clienteling tool to stay connected with the client and make targeted recommendations based on shopping history and preferences.
• Using technology to provide 24/7 service.
• Staying informed on new merchandise deliveries in the store to maximize selling potential.

Job description

Exemplar Luxury Group's Saks Fifth Avenue store is seeking a Sales Manager who owns the sales experience and leads a high-performing team. You will coach on clienteling, deliver memorable service, and partner across functions to meet store goals.

You will supervise onboarding and training, plan events, grow client relationships, and use technology to stay connected with clients. A 4-year degree and 3+ years of management in a high-volume environment are required; evening/weekend availability is