Director of Franchise Growth & Operations

Authority Brands; Indianapolis (IN); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Full benefits package

Paid time off (PTO)

Paid holidays

401(k)

Job summary

Authority Brands Inc. is seeking a Director, Franchise Business Consultant and Operations in Indianapolis. You will lead a regional team of consultants, acting as the primary liaison between franchisor and franchisees, guiding growth, profitability, and adherence to the Franchise Agreement.

This hands-on role emphasizes coaching, trust-building, and data-driven guidance. You will analyze P&L statements, monitor operational KPIs, and drive strategic initiatives across territories while ensuring

Qualifications

• Bachelor’s degree (B.A) or Equivalent experience required.
• 6 - 8+ years of experience in the capacity of a consultant, advisor, coach, or in running a services-based business or franchise
• Managerial and/or team leader experience
• Skilled in operational efficiencies, best practices, KPI’s, and data analysis
• Comfortable interpreting P&L statements and understanding how various initiatives may impact top & bottom lines
• Experience partnering cross functionally to ensure your customers get what they need when they need it
• Skilled in communicating clearly and motivating those around you
• Ability to travel up to 75% to Franchisee locations within your assigned territory

Responsibilities

• Lead a regional team of franchise business consultants in support of our franchisee’s growth and aspirations.
• Perform the role of business consultant and coach; building trust with your team as well as your franchise partners to influence growth and profitability within their franchise
• Be the go-to person for your leadership for any and all information as it pertains to your region.
• Establish a regular cadence of virtual and onsite touch points to maintain a deep understanding of the business operations of our franchise partners, providing insights and assistance when needed
• Develop a deep understanding of all available Authority Brand tools, platforms, and support systems available to our brands to maximize performance and instill trust with your franchisees
• Coach your team to be the person your franchisees seek out for advice, come to in a time of crisis, or to celebrate the victories they have experienced
• Prioritize the requests of the FSC functions to connect with your franchisees
• Advise our franchise partners on the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner stay compliant
• Conduct market meetings for your franchisees, bringing groups of franchisees together for the betterment of the group
• Providing guidance to the franchisees in the development of their culture and how it acts as an extension of our company culture
• Responsible for delivering franchisee territory ‘health’ diagnostics
• Performing a monthly Profit and Loss statement reviews including YOY revenue
• Other duties as assigned

Skills

Leadership

Communication

Data analysis

P&L interpretation

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Authority Brands Inc. is seeking a Director, Franchise Business Consultant and Operations in Indianapolis. You will lead a regional team of consultants, acting as the primary liaison between franchisor and franchisees, guiding growth, profitability, and adherence to the Franchise Agreement.

This hands-on role emphasizes coaching, trust-building, and data-driven guidance. You will analyze P&L statements, monitor operational KPIs, and drive strategic initiatives across territories while ensuring