Director of Field Excellence & Performance

EPM Scientific; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

EPM Scientific is looking for a Director of Field Effectiveness to lead the U.S. Field Excellence team, guiding a group focused on strengthening field performance across Rare Disease and Oncology while enhancing the overall sales organization experience.

Reporting to the Executive Director, you will develop teams, influence senior stakeholders, and translate business priorities into field strategies, delivering measurable improvements in performance and execution.

Qualifications

• Bachelor's degree required; 10+ years in sales analytics/field effectiveness.
• Minimum 4+ years leading teams and programs.
• Experience in Rare Disease or Oncology preferred.
• Strong executive communication and stakeholder management.

Responsibilities

• Lead planning, execution, and oversight of field effectiveness programs.
• Define team structure, priorities, and performance objectives.
• Develop and coach high-performing teams through mentorship.
• Monitor field performance and recommend solutions.
• Lead strategic initiatives like sales force sizing and launches.
• Coordinate customer targeting, field reporting, and omnichannel efforts.
• Collaborate with Commercial, Sales, Operations, and global teams.
• Advise cross-functional stakeholders on field activities and practices.
• Escalate support needs and propose new projects.
• Stay current on market trends to evolve capabilities.

Skills

Sales analytics

Field effectiveness

People management

Cross-functional collaboration

Education

Bachelor's degree

Job description

EPM Scientific is looking for a Director of Field Effectiveness to lead the U.S. Field Excellence team, guiding a group focused on strengthening field performance across Rare Disease and Oncology while enhancing the overall sales organization experience.

Reporting to the Executive Director, you will develop teams, influence senior stakeholders, and translate business priorities into field strategies, delivering measurable improvements in performance and execution.