Director, Field Effectiveness

EPM Scientific; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

EPM Scientific is looking for a Director of Field Effectiveness to lead the U.S. Field Excellence team, guiding a group focused on strengthening field performance across Rare Disease and Oncology while enhancing the overall sales organization experience.

Reporting to the Executive Director, you will develop teams, influence senior stakeholders, and translate business priorities into field strategies, delivering measurable improvements in performance and execution.

Qualifications

• Bachelor's degree required; 10+ years in sales analytics/field effectiveness.
• Minimum 4+ years leading teams and programs.
• Experience in Rare Disease or Oncology preferred.
• Strong executive communication and stakeholder management.

Responsibilities

• Lead planning, execution, and oversight of field effectiveness programs.
• Define team structure, priorities, and performance objectives.
• Develop and coach high-performing teams through mentorship.
• Monitor field performance and recommend solutions.
• Lead strategic initiatives like sales force sizing and launches.
• Coordinate customer targeting, field reporting, and omnichannel efforts.
• Collaborate with Commercial, Sales, Operations, and global teams.
• Advise cross-functional stakeholders on field activities and practices.
• Escalate support needs and propose new projects.
• Stay current on market trends to evolve capabilities.

Skills

Sales analytics

Field effectiveness

People management

Cross-functional collaboration

Education

Bachelor's degree

Job description

EPM Scientific is partnering with a leading biopharmaceutical organization seeking a Director, Field Effectiveness to join its U.S. Field Excellence team. This highly visible leadership role will guide a team responsible for strengthening field performance across Rare Disease and Oncology while improving the overall experience and effectiveness of the sales organization.

Reporting to the Executive Director of U.S. Field Excellence, this individual will combine strong technical expertise with the leadership capabilities needed to develop teams, influence senior commercial stakeholders, and translate business priorities into effective field strategies.

Key Responsibilities

• Lead the planning, execution, and oversight of field effectiveness programs and initiatives.
• Establish team structure, responsibilities, priorities, and performance objectives.
• Lead and develop a high-performing team through coaching, mentorship, and ongoing professional development.
• Monitor field performance and execution, identify potential issues or opportunities, and recommend appropriate solutions.
• Lead or co-lead strategic initiatives such as sales force sizing and structure, launch readiness, and field transformation.
• Coordinate the execution of customer targeting, field reporting, alerts and recommendations, omnichannel initiatives, and digital field capabilities.
• Partner across Commercial, Sales, Operations, and broader global capability teams to ensure effective and timely delivery.
• Serve as a strategic advisor to cross-functional stakeholders on field force activities, processes, and emerging industry practices.
• Act as a liaison to operational delivery teams, escalating support needs and recommending new projects or process improvements.
• Stay current on marketplace trends and continuously evolve field effectiveness capabilities to meet changing business needs.

Candidate Profile

• Bachelor's degree with 10+ years of relevant sales analytics and/or field effectiveness experience.
• At least 4 years of people management or comparable leadership experience directing teams, programs, projects, or resources.
• Demonstrated experience building, leading, and developing high-performing teams.
• Strong understanding of field effectiveness, sales force optimization, performance monitoring, field reporting, and commercial execution.
• Experience leading complex, cross-functional initiatives and improving field operations processes.
• Strategic and analytical mindset with the ability to identify business challenges and translate insights into practical recommendations.
• Strong executive communication, stakeholder influence, project management, and collaboration skills.
• Experience supporting Rare Disease, Oncology, specialty medicine, or similarly complex commercial organizations is strongly preferred.