Director of Event Operations & Live Production

Freeman Company; Coppell (TX); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Disability Insurance

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company in Flower Mound, TX seeks a Director of Event Operations to lead and manage the technical departments, with direct oversight of Department Heads and In-House Technical Specialists. This role partners with sales and account management to translate client requirements into successful events.

The position supports a hybrid schedule, requiring 2-3 days in office or show-site per week, with a focus on safety, budgeting, staffing plans, and continuous process improvements across

Qualifications

• Minimum 5 years on-site event management experience.
• Minimum 5 years supervisory/management experience.
• 8+ years in operations.
• Understanding of OSHA requirements.
• Experience recruiting, developing and retaining employees.
• Broad knowledge of Audio, Lighting, Video, and Set Systems.
• Familiarity with employment laws (Title VII, ADA, ADEA, FMLA).
• Strong time/resource management and multi-project capability.

Responsibilities

• Partner with warehouse leadership to align show site and warehouse operations, ensuring quality of service, efficiency, and teamwork.
• Set standards for equipment quality and usefulness; enforce policies governing event operations.
• Foster a positive, team-oriented environment and drive continuous process improvement across event operations.
• Set strategic goals, timelines, and resource needs; hold team accountable for results.
• Analyze labor resources and determine optimal labor strategy across the organization; direct staffing.
• Oversee scheduling processes for show personnel and use of labor database.
• Develop and refine training programs for onboarding and training show site labor.
• Manage annual operating budget for event operations and ensure cost-effective service delivery.

Skills

Team leadership

Communication

Budget management

Safety compliance

Education

High School Diploma or equivalent

5+ years on-site event management

5+ years supervisory/management

8+ years in operations

OSHA knowledge

Recruiting and development of staff

Audio, Lighting, Video, Set Systems knowledge

Employment law familiarity (Title VII, ADA, ADEA, FMLA)

Tools

Microsoft Office

Job description

The Freeman Company in Flower Mound, TX seeks a Director of Event Operations to lead and manage the technical departments, with direct oversight of Department Heads and In-House Technical Specialists. This role partners with sales and account management to translate client requirements into successful events.

The position supports a hybrid schedule, requiring 2-3 days in office or show-site per week, with a focus on safety, budgeting, staffing plans, and continuous process improvements across