Director of Connected Commerce & Value Realization

Acosta; St. Louis (MO); On-site; USD 140,000 - 230,000; Full time

Job summary

Acosta is seeking a Connected Commerce Client Solution leader in St. Louis to bridge client challenges with Acosta's omnichannel commerce solutions. You will guide GTM, demonstrate capabilities, and deliver PoV/ROI validations to executives.

You will own technical wins by scoping requirements, orchestrating internal SMEs, leading pilots, and crafting value-based business cases to drive revenue growth and efficiency gains for major retail and eCommerce initiatives.

Qualifications

• Bachelor's degree or higher in business, digital marketing or related field.
• 10–15+ years in a Pre-Sales, Sales Engineering, or eCommerce technical strategy role, preferably in retail/CPG/commerce tech.
• Deep knowledge of modern commerce landscape including RMNs, digital shelf analytics, shopper marketing, and enterprise eCommerce operations.
• Proven ability to marshal resources, manage internal SMEs, and deliver unified customer-facing solutions.
• Experience building ROI models, business cases, and value-based selling narratives.
• Strong presentation skills with the ability to influence executives.

Responsibilities

• Lead deep-dive discovery sessions to uncover customer pain points and objectives.
• Audit and scope needs across Digital Shelf, eCommerce Management, Shopper Marketing and Retail Media.
• Translate requirements into connected commerce solution architectures and RFP responses.
• Coordinate SMEs from Delivery practices to validate solutions and strengthen proposals.
• Design pilots, define success criteria, and produce PoV/ROI reports for leadership.
• Present value realization metrics to client leadership and demonstrate impact.

Skills

Pre-Sales / Sales Eng

eCommerce strategy

Domain knowledge RMNs

Cross-Functional leadership

Value-based selling

Presentation skills

Agility

Education

Bachelor's degree in business or digital marketing

Job description

Acosta is seeking a Connected Commerce Client Solution leader in St. Louis to bridge client challenges with Acosta's omnichannel commerce solutions. You will guide GTM, demonstrate capabilities, and deliver PoV/ROI validations to executives.

You will own technical wins by scoping requirements, orchestrating internal SMEs, leading pilots, and crafting value-based business cases to drive revenue growth and efficiency gains for major retail and eCommerce initiatives.