Director, Connected Commerce Solutions

Acosta; Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

Acosta is seeking a Connected Commerce Client Solution leader to bridge client challenges with Acosta's omnichannel solutions. You will guide GTM cycles, coordinate with Business Development Executives, and drive value-based selling, demos, and PoV/ROI analyses for executive stakeholders.

You will own the technical win, scope requirements, orchestrate SMEs, and deliver compelling demonstrations that prove financial and operational impact to clients.

Qualifications

• Bachelor's degree in business, Digital Marketing or related field.
• 10-15+ years in a Pre-Sales, Sales Engineering, or eCommerce strategy role (retail/CPG).
• Deep knowledge of modern commerce: RMNs, digital shelf analytics, shopper marketing, enterprise eCommerce.
• Proven ability to marshal resources and integrate practice knowledge into solutions.
• Experience building ROI models and business cases to quantify outcomes.
• Excellent narrative and presentation skills for executive audiences.
• Able to manage multiple pilots and active sales cycles concurrently.

Responsibilities

• Lead deep-dive discovery sessions to uncover pain points and objectives.
• Audit and scope customer needs across Digital Shelf, eCommerce, Shopper Marketing, Retail Media.
• Translate requirements into unified connected commerce architectures.
• Lead SME collaboration across delivery practices to validate solutions and strengthen pitches.
• Deliver customized demonstrations of Acosta’s capabilities and platforms.
• Answer complex technical and strategic questions from client leaders.
• Design, launch, and manage short-form pilots or sandbox environments.
• Define success criteria for pilots and measure outcomes.
• Architect PoV reports and ROI assessments after pilots or discoveries.
• Present value metrics showing revenue growth, cost savings, or efficiency gains.

Skills

Pre-Sales experience

Sales engineering

eCommerce strategy

ROI modeling

Cross-functional leadership

Value-based selling

Presentation skills

Agility

Education

Bachelor's degree in business or related field

Job description

Acosta is seeking a Connected Commerce Client Solution leader to bridge client challenges with Acosta's omnichannel solutions. You will guide GTM cycles, coordinate with Business Development Executives, and drive value-based selling, demos, and PoV/ROI analyses for executive stakeholders.

You will own the technical win, scope requirements, orchestrate SMEs, and deliver compelling demonstrations that prove financial and operational impact to clients.