Director of Business Transformation & Process Excellence (Remote)

Confie; Atlanta, Dallas (GA, TX); Híbrido; USD 140.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Bonuses

PTO

Flexible work options

401k with match

Scholarship fund

Fitness reimbursement

Inclusive workplace

Employee assistance program

Additional insurance options

Descripción de la vacante

Confie in Atlanta seeks a seasoned leader to drive business process improvements and transformation across a diversified operating model. You will run the reengineering center of excellence, establish standards, and partner with leaders to redesign end-to-end processes with automation and measurable results.

Lead discovery, design, and solution definition, embedding control by design and ensuring readiness across policy updates, training, and change enablement.

Formación

• 8+ years of progressive experience in process improvement or BPM.
• Experience leading cross-functional initiatives from discovery to implementation.
• Experience in insurance, financial services, franchising, regulated ops preferred.
• Expertise in value stream mapping, root cause analysis, and operating model definition.
• Ability to translate process designs into implementable requirements.
• Strong automation and workflow enablement focus.
• Proficiency with data reporting tools (Excel, SQL, Power BI, Tableau).
• Excellent facilitation and executive communication skills.

Responsabilidades

• Lead reengineering program and portfolio aligned to enterprise priorities.
• Build process architecture and a pipeline of opportunities.
• Develop business cases and benefits hypotheses.
• Establish discovery, documentation, measurement standards.
• Lead discovery and current state analysis with value stream mapping.
• Define future state design and performance measures.
• Partner with stakeholders on scope, readiness, training.
• Embed control by design and governance.
• Lead cross-functional workshops and governance.
• Drive automation and technology enablement.

Conocimientos

Process improvement

Stakeholder management

Automation

Data analytics

Process mapping

Cross-functional leadership

Educación

Bachelor's degree

Advanced degree preferred

Herramientas

Microsoft Visio

Smartsheet

Power BI

Tableau

SharePoint

UiPath

ServiceNow

QPR

Descripción del empleo

Confie in Atlanta seeks a seasoned leader to drive business process improvements and transformation across a diversified operating model. You will run the reengineering center of excellence, establish standards, and partner with leaders to redesign end-to-end processes with automation and measurable results.

Lead discovery, design, and solution definition, embedding control by design and ensuring readiness across policy updates, training, and change enablement.