Director of Agent Training & Growth

Farm Bureau Financial Services; West Des Moines (IA); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) with match

Health, dental, and vision insurance

Life and disability insurance

Paid time off & holidays

Volunteer time

Hybrid work arrangement

Job summary

Farm Bureau Financial Services seeks a Director of Agent Training & Development to lead strategy, execution, and measurement of training programs for Agents, Agency Managers, and staff. You will guide classroom, field, virtual, and coaching experiences to drive productivity and sales effectiveness.

The role focuses on partnering with senior leaders to close skill gaps, scale development programs, and improve performance across insurance products and distribution models.

Qualifications

• Bachelor's degree or equivalent experience required.
• Approximately 10+ years of experience in insurance, financial services, training, education, sales leadership, or a related field.
• Proven success leading training, development, learning, or performance improvement initiatives.
• Deep understanding of insurance products, sales processes, agency operations, and field distribution models.
• Expertise in instructional design, adult learning principles, and modern learning technologies.
• Strong leadership experience with a track record of developing teams and influencing organizational outcomes.
• Industry designation such as ChFC, CIC, CLU, CPCU, or a comparable professional credential.
• Ability to obtain and maintain applicable insurance licenses.
• Willingness to travel up to 25%, including overnight travel.

Responsibilities

• Lead and evolve a comprehensive training and development strategy that supports agency growth and business objectives.
• Direct and develop Regional Field Trainers and centralized training teams, ensuring impactful learning experiences across multiple delivery channels.
• Collaborate with business leaders to design and implement training solutions focused on sales effectiveness, product knowledge, compliance, systems utilization, and operational excellence.
• Drive adoption and effectiveness of agency sales and administration tools through coaching, classroom instruction, virtual learning, and field support.
• Establish meaningful performance metrics and measurement strategies to evaluate training effectiveness and identify opportunities for continuous improvement.
• Manage programs designed to increase productivity and business growth through agent support and development initiatives.
• Build strong partnerships across the organization to align learning objectives with strategic priorities.
• Lead, coach, and develop a high-performing team while overseeing departmental budgets, resources, and priorities.
• Ensure training programs remain innovative, scalable, and aligned with evolving business needs and industry requirements.

Skills

Leadership

Instructional design

Adult learning

Strategic planning

Communication

Education

Bachelor's degree

Tools

Learning technologies

Job description

Farm Bureau Financial Services seeks a Director of Agent Training & Development to lead strategy, execution, and measurement of training programs for Agents, Agency Managers, and staff. You will guide classroom, field, virtual, and coaching experiences to drive productivity and sales effectiveness.

The role focuses on partnering with senior leaders to close skill gaps, scale development programs, and improve performance across insurance products and distribution models.