Director, North America Facilities

Jobtailor; Dublin (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

Covetrus is seeking a senior facilities and real estate leader to oversee US locations, manage multi-site operations, and drive project initiatives within scope and budget. You will partner with site leaders, tenants, and vendors to deliver complex programs across offices, distribution centers, and related facilities.

The role requires extensive FM/RE experience, strong client communication, and proven project management capabilities, with a PMP preferred and willingness to travel up to 20%.

Qualifications

• Minimum 15 years related experience with a bachelor's degree; or 12 years with a master's; or equivalent.
• 10 years Facilities & Real Estate Management experience.
• Experience managing tenants and property managers/landlords.
• Proven project management experience.
• Budget management experience driving decisions by priorities.
• Excellent client-facing and internal communication skills.
• Strong organizational, attention to detail and multitasking.
• Proficiency with Microsoft Office.
• PMP certification preferred.
• Willingness to travel up to 20%

Responsibilities

• Oversee all US-based Covetrus locations, including offices, distribution centers, call centers, and off-site storage.
• Oversee facilities-related operations such as janitorial, engineering, food & beverage, repairs, and maintenance.
• Coordinate with site leaders, tenants, brokers and vendors to ensure scope and budget.
• Assist operations leaders with innovation, technology, and design projects.
• Define project scope and objectives, coordinate stakeholders, and ensure feasibility.
• Develop detailed project plans and monitor progress.
• Meet with clients to gather ordering briefs and clarify project requirements.
• Meet budgetary objectives and adjust project constraints based on financial analysis.

Skills

Project Management

Budget Management

Client Communication

Organizational Skills

Multitasking

Tenant Management

Stakeholder Management

Construction Management

Process Mapping

Resource Allocation

Project Planning

Education

Bachelor’s degree / Master’s degree or equivalent

Tools

Microsoft Office

Job description

• Oversee all US-based Covetrus locations, including offices, distribution centers, call centers, and off-site storage.
• Oversee facilities-related operations such as janitorial, engineering, food & beverage, repairs, and maintenance.
• Oversee property management and tenant contacts.
• Assist local management with construction, remodel, design, relocation, and other facility-related projects.
• Prepare upper-management reports on project status.
• Work directly with clients to ensure deliverables remain within scope and budget.
• Coordinate with departments, internal resources, and vendors to ensure project compatibility and execution.
• Partner with Site Leaders and Office Managers to sustain consistency across the North American office portfolio.
• Coordinate maintenance programs for each location.
• Manage relationships with the preferred real estate broker, landlords, property managers, and sublet tenants.
• Assist operations leaders with innovation, technology, and design projects.
• Ensure projects are delivered on time, within scope, and within budget.
• Define project scope and objectives, coordinate stakeholders, and ensure technical feasibility.
• Ensure resource availability and allocation.
• Develop detailed project plans and monitor progress.
• Manage project scope, schedules, costs, changes, performance, documentation, and stakeholder relationships.
• Meet with clients to gather ordering briefs and clarify project requirements.
• Meet budgetary objectives and adjust project constraints based on financial analysis.
• Develop spreadsheets, diagrams, and process maps to document needs.
• Direct and control activities of a broad functional area, including planning, staffing, budgeting, expense priorities, and method changes.
• Perform other related duties as assigned.

Requirements

• Typically requires a minimum of 15 years of related experience with a bachelor’s degree; or 12 years and a master’s degree; or equivalent experience.
• 10 years Facilities & Real Estate Management experience
• Experience managing tenants engaging with property managers and land lords
• Proven experience in project management.
• Budget management experience and proven ability to drive decisions guided by functional strategies and priorities.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multitasking skills.
• Strong working knowledge of Microsoft Office.
• Program Management Professional (PMP) certification preferred.
• 20% travel

Core Competencies

Demonstrates extensive experience in Facilities and Real Estate Management, with a strong focus on project management, budget management, and client communication. Capable of overseeing operations across multiple locations while ensuring project deliverables align with organizational goals.

Highest-signal resume keywords

• Facilities Management
• Project Management
• Budget Management
• Client Communication
• PMP Certification

ATS Optimization Keywords

Hard Skills

• Project Management
• Budget Management
• Facilities Management
• Property Management
• Construction Management
• Process Mapping
• Resource Allocation
• Project Planning
• Stakeholder Management
• Multitasking

Soft Skills

• Client-Facing Skills
• Internal Communication
• Organizational Skills
• Attention to Detail
• Verbal Communication

Certifications & Qualifications

• PMP Certification

Industry Keywords

• Real Estate Management
• Tenant Management
• Facilities Operations
• Project Scope
• Budget Objectives

Tools & Technologies

• Microsoft Office