Facilities Operations Analyst

Jobtailor; Chesapeake, Northern (VA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Chesapeake, VA seeks a Facilities/Project Manager to oversee landlord-maintenance work orders, coordinate repairs, and keep stores open and compliant with brand standards. Requires 2+ years in facilities/project management within multi-location retail; strong Excel/CRM skills and ability to coordinate with Construction, Property Management, and Asset Protection teams.

You will serve as the primary contact for Temporary Closed Stores Team and drive timely task completion under

Qualifications

• Minimum high school diploma required.
• Some college coursework preferred.
• 2+ years in project management, facilities management, construction management, or related fields.

Responsibilities

• Manage work orders for landlord-related maintenance and repairs.
• Ensure timely completion of landlord maintenance obligations.
• Coordinate with multiple teams to reduce store reopening time and maintain brand standards.

Skills

Project Management

Facilities Management

Construction Management

Data Analysis

Microsoft Excel

Microsoft Word

Microsoft Outlook

Attention to Detail

Planning

Education

High School Diploma

Some College

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

• Manage work orders for landlord-responsible maintenance and repairs
• Ensure timely completion of landlord maintenance and repair obligations
• Engage with Family Dollar landlords to ensure repairs are completed and stores remain open and maintained to brand standards
• Identify landlord responsibilities and request performance of lease obligations
• Monitor landlord compliance and address remedies for noncompliance as necessary
• Focus on landlord maintenance of roofs, structures, parking, and safety systems
• Support the portfolio of temporarily closed stores requiring maintenance and repair actions
• Coordinate with Construction, Property Management, Asset Protection, and landlord management teams to reduce store reopening time
• Serve as the primary point of contact for the Temporary Closed Stores Team
• Enhance communications, visibility, store closures, turnovers, coordination, and reporting between Store Operations, Property Management, and Construction teams
• Provide guidance on assigning work to associates of third-party maintenance partners
• Perform other duties as required

Requirements

• Minimum high school diploma
• Some college preferred
• 2+ years of experience in project management, facilities management, construction management, or related fields
• Experience with retail facilities management in a multi-location real estate organization
• Experience in Construction Management, Facilities Management, Project Management, Business, or related field preferred but not required; equivalent experience will be considered
• Industry certifications such as CAPM, PMP, CFM, or similar preferred
• Intermediate/Advanced proficiency in Microsoft Excel, Word, and Outlook
• Previous Customer Relationship Management (CRM) experience preferred
• Strong relationship management and communication skills with the ability to influence stakeholders and peers
• Excellent interpersonal skills and ability to communicate effectively at all levels in the organization
• Data-oriented ability to interpret and synthesize data into information that informs business decisions
• Exceptional attention to detail and ability to work under tight deadlines
• Understanding of basic construction practices, including coordination with trades, permitting considerations, and site readiness
• Exceptional planning, analytical, problem-solving, and implementation skills
• Ability to deal with ambiguity and adapt to changing priorities

Core Competencies

Demonstrates expertise in Facilities Management and Project Management, with a strong focus on landlord compliance, maintenance coordination, and effective communication across teams. Proficient in data analysis and relationship management to ensure timely completion of maintenance obligations and enhance operational efficiency.

Highest-signal resume keywords

• Facilities Management
• Project Management
• Construction Management
• Microsoft Excel
• Customer Relationship Management

ATS Optimization Keywords

Hard Skills

• Project Management
• Facilities Management
• Construction Management
• Data Analysis
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Attention to Detail
• Problem-Solving
• Planning

Soft Skills

• Relationship Management
• Communication Skills
• Interpersonal Skills
• Adaptability
• Influencing Skills

Certifications & Qualifications

• CAPM
• PMP
• CFM

Industry Keywords

• Retail Facilities Management
• Multi-Location Real Estate
• Landlord Compliance
• Maintenance Coordination
• Construction Practices