Director, HR Solutions for AI Transformation - Remote

Lumen; Annapolis (MD); Remote; USD 160,000 - 223,000; Full time

Job summary

Lumen is seeking a Director of HR Solutions to shape strategic people transformation initiatives enabling enterprise transformation, workforce readiness, and AI-enabled operating models. You will partner with senior leaders, COEs, and People Strategists to design and implement organizational change that drives measurable outcomes.

The role focuses on organizational design, change leadership, and workforce strategy across a nationwide, remote work model.

Qualifications

• Bachelor’s degree in HR, Organizational Development, or related field, or equivalent experience.
• 10+ years of progressive HR experience with expertise in organizational design, workforce transformation, change management and related disciplines.
• 4+ years of direct or matrixed leadership experience.
• Demonstrated experience assessing and addressing the people implications of transformation, including organizational redesign, operational model evolution, workforce planning, role design, capability development, and change adoption.
• Deep expertise in organizational design and effectiveness, including organizational structures, spans and layers, decision rights, governance, team effectiveness, and organization diagnostics.

Responsibilities

• Serve as a strategic advisor to senior business leaders on enterprise transformation initiatives, including AI-enabled ways of working and evolving business operating models.
• Advise leaders on the people implications of AI adoption and technology-enabled transformation, including organizational capabilities, role redesign, workforce planning, skills evolution and change readiness.
• Lead multiple cross-functional initiatives to assess organizational impacts and develop integrated people strategies that advance business transformation, organizational effectiveness, workforce readiness, and employee experience.
• Lead the development and execution of organizational design and workforce strategies that align with evolving business operating models, improve organizational effectiveness, clarify accountability, and enable sustained transformation.
• Lead enterprise change management strategies that enable a successful transformation, ensuring organizational readiness, stakeholder alignment, capability building, adoption, and measurable business outcomes.
• Collaborate closely with project sponsors and cross-functional teams to define initiative scope, deliverables, resource requirements, success measures, work plan, implementation strategies, change plans, and governance frameworks.
• Drive effective execution of transformation initiatives by ensuring timely delivery of milestones and deliverables, facilitating effective project and stakeholder meetings, providing progress updates, and driving accountability throughout the transformation lifecycle.
• Identify and mitigate transformation risks, inform initiative prioritization, and integrate employee engagement, experience, and capability-building strategies to enable lasting adoption and long-term transformation success.

Skills

HR leadership

Organizational design

Change management

Workforce transformation

Executive stakeholder management

Education

Bachelor's degree in HR/Organizational Development

Equivalent experience

Job description

Lumen is seeking a Director of HR Solutions to shape strategic people transformation initiatives enabling enterprise transformation, workforce readiness, and AI-enabled operating models. You will partner with senior leaders, COEs, and People Strategists to design and implement organizational change that drives measurable outcomes.

The role focuses on organizational design, change leadership, and workforce strategy across a nationwide, remote work model.