Director, GTM & Professional Services Strategy

Toshiba Global Commerce Solutions - External; North Carolina; On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Group health coverage (medical, dental

401(k) plan with company match

Life insurance

Employee discounts

Paid holidays, vacation & sick days

Job summary

Toshiba Global Commerce Solutions is seeking a Director of Go-to-Market for Professional Services to shape how PS offerings drive ELERA platform adoption among mid-market and channel clients. The role defines strategic GTM and route-to-market models to accelerate platform stickiness across direct, partner, and alliance-led channels.

Collaborate with Product Marketing, Sales Enablement, and Business Partner teams to craft service-led narratives and define packaging that scales with revenue

Qualifications

• 12+ years of experience in professional services or GTM strategy
• Experience shaping a services portfolio strategy and multi-route GTM models at scale
• Strong analytical and cross-functional influencing skills with operational and relationship-management capabilities

Responsibilities

• Define and evolve the GTM strategy for Professional Services aligned with product roadmap and revenue targets.
• Design service definitions and packaging models to support platform adoption and expansion across routes to market.
• Partner with Product Marketing, Sales Enablement, and Business Partner teams to build service-led sales initiatives and value narratives for retail clients.
• Analyze market and competitive trends in retail technology services to inform strategies.
• Own the route-to-market models for Professional Services and define how services should be structured and packaged for each route.
• Collaborate with partner and marketing teams to ensure portfolio presence in partner enablement programs for consistent delivery.
• Ensure services portfolio supports new routes to market, including regional partners and alliance-delivered models.
• Work with Sales, Customer Success, and Delivery leadership to translate strategy into field execution and establish metrics to track revenue growth and client retention.

Skills

GTM strategy

Professional Services

Cross-functional influence

Relationship management

Job description

Toshiba Global Commerce Solutions is seeking a Director of Go-to-Market for Professional Services to shape how PS offerings drive ELERA platform adoption among mid-market and channel clients. The role defines strategic GTM and route-to-market models to accelerate platform stickiness across direct, partner, and alliance-led channels.

Collaborate with Product Marketing, Sales Enablement, and Business Partner teams to craft service-led narratives and define packaging that scales with revenue