Director, Global Sales Commissions

Kaseya Careers; Miami (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Kaseya is seeking a Director, Global Commissions in Miami to lead the strategy, governance, and end-to-end administration of worldwide sales commission programs. You will drive CaptivateIQ configurations, payout operations, and cross-functional collaboration with Finance, Payroll, HR, and Sales teams.

You will design controls, ensure data integrity across Salesforce and downstream systems, and build a scalable commissions operation that supports rapid growth and regulatory compliance.

Qualifications

• 8+ years of experience in sales compensation, commissions, finance operations, revenue operations, or related roles, including leadership.
• Hands-on experience with CaptivateIQ, including plan setup, calculations, workflows, statements, and payout processes.
• Strong knowledge of Salesforce data structures, sales crediting, hierarchy management, and data governance.
• Experience partnering cross-functionally with Finance, Payroll, HR, Sales Strategy, Sales Operations, and Business Systems in a global environment.

Responsibilities

• Lead the end-to-end administration of global commission programs, including monthly, quarterly, and annual payout cycles.
• Own CaptivateIQ configuration, plan implementation, calculation logic, statement design, and ongoing system optimization.
• Partner with Sales Strategy and Sales Operations to operationalize compensation plans, quotas, hierarchies, credits, and exception policies.
• Oversee data integrity and reconciliation across Salesforce, CaptivateIQ, payroll, finance, and reporting systems.
• Ensure timely, accurate, and compliant commission payouts, including approvals, adjustments, and payroll file submission.
• Design and maintain controls, audit trails, documentation, and governance processes to support internal and external review.
• Lead commission inquiries and dispute resolution processes, driving transparency, service levels, and continuous improvement.
• Build reporting and analytics on payouts, attainment, commission expense, trends, and operational performance.
• Lead and develop the global commissions team while driving automation, process improvement, and scalable operating practices.

Skills

Leadership experience

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor's degree in Finance, Business, Accounting, Information Systems, or related field

Tools

CaptivateIQ

Salesforce

Job description

Kaseya is seeking a Director, Global Commissions in Miami to lead the strategy, governance, and end-to-end administration of worldwide sales commission programs. You will drive CaptivateIQ configurations, payout operations, and cross-functional collaboration with Finance, Payroll, HR, and Sales teams.

You will design controls, ensure data integrity across Salesforce and downstream systems, and build a scalable commissions operation that supports rapid growth and regulatory compliance.